{
  "slug": "freshbooks",
  "name": "FreshBooks",
  "domain": "freshbooks.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Cloud accounting, invoicing, expense and time-tracking software for small businesses.",
  "directAnswer": "Cancel FreshBooks in a web browser: open your profile menu, select Billing and Upgrade, choose cancel your account and confirm. It takes about three minutes, and access continues until the end of the billing cycle. Export important data and disconnect bank feeds first.",
  "price": "$23 / month after offer",
  "priceMonthlyUsd": 23,
  "planName": "Lite",
  "subscriptionPlans": [
    {
      "id": "lite",
      "name": "Lite",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 23
        }
      ],
      "priceNote": "Current offer is $2.30 per month for three months, then $23 per month.",
      "sourceUrl": "https://www.freshbooks.com/pricing"
    },
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 43
        }
      ],
      "priceNote": "Current offer is $4.30 per month for three months, then $43 per month.",
      "sourceUrl": "https://www.freshbooks.com/pricing"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 70
        }
      ],
      "priceNote": "Current offer is $7 per month for three months, then $70 per month.",
      "sourceUrl": "https://www.freshbooks.com/pricing"
    },
    {
      "id": "select",
      "name": "Select",
      "billingOptions": [],
      "priceNote": "Custom quote through a consultant.",
      "sourceUrl": "https://www.freshbooks.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.1,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://support.freshbooks.com/hc/en-us/articles/115011044847-How-do-I-downgrade-or-cancel-my-account",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Save data and disconnect banks",
        "body": "As the business owner, save needed records and disconnect active Plaid or Yodlee bank connections."
      },
      {
        "title": "Open Billing and Upgrade",
        "body": "In a web browser, open the profile picture or initials menu and select Billing and Upgrade."
      },
      {
        "title": "Cancel the account",
        "body": "Select cancel your account at the bottom, leave optional feedback and confirm."
      },
      {
        "title": "Keep the confirmation",
        "body": "FreshBooks emails the last access date and sends a final email when cancellation completes."
      }
    ],
    "ios": [
      {
        "title": "Use Apple Subscriptions",
        "body": "If Apple bills the subscription, cancel it in Apple Subscriptions."
      }
    ],
    "android": [
      {
        "title": "Use Google Play",
        "body": "If Google Play bills the subscription, cancel it in Google Play Subscriptions."
      }
    ],
    "team": [
      {
        "title": "Use the business owner",
        "body": "FreshBooks states that the business owner can cancel the account."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "FreshBooks advertises a 30-day money-back guarantee. For recent charges, its cancellation help lists a grace period of 5 business days or 7 calendar days for refund requests through Support.",
  "pauseInfo": "FreshBooks describes cancellation as the option for taking a break. No separately billed pause mode is documented in the checked flow.",
  "downgradeInfo": "Use Billing and Upgrade, Manage Plan to downgrade. Client, team member, accountant and retainer limits may need to be reduced first.",
  "dataRetentionInfo": "FreshBooks says cancelled data remains preserved, but accounts inactive for 30 days or more may later be deactivated and deleted after email notice.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Guarantee",
      "v": "30 days"
    },
    {
      "k": "Owner required",
      "v": "Yes"
    },
    {
      "k": "Bank feeds after",
      "v": "Disconnected"
    }
  ],
  "faq": [
    {
      "question": "Who can cancel FreshBooks?",
      "answer": "The business owner can cancel from Billing and Upgrade in a web browser."
    },
    {
      "question": "When does FreshBooks cancellation take effect?",
      "answer": "At the end of the current billing cycle."
    },
    {
      "question": "Can I downgrade FreshBooks?",
      "answer": "Yes, after bringing clients, team members, accountants and retainers within the lower plan's limits."
    },
    {
      "question": "What happens to my FreshBooks data?",
      "answer": "It is initially preserved, but long-inactive accounts may be deactivated and deleted after notice."
    }
  ],
  "officialSources": [
    {
      "title": "FreshBooks pricing",
      "url": "https://www.freshbooks.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel or downgrade FreshBooks",
      "url": "https://support.freshbooks.com/hc/en-us/articles/115011044847-How-do-I-downgrade-or-cancel-my-account",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/freshbooks",
    "json": "https://canicancelit.com/cancel/freshbooks.json",
    "markdown": "https://canicancelit.com/cancel/freshbooks.md"
  }
}