# How to cancel FreeAgent

Cancel FreeAgent from the top-right business menu: open Billing, select Cancel My Subscription and confirm. It takes about three minutes and ends access immediately. Export records first. FreeAgent stores the account for one year for possible reactivation, then deletes it automatically.

UK accounting and tax software for small businesses, sole traders, landlords and accountants.

- Category: Productivity
- Entry plan: Landlord at From £10 / month after offer
- Billed via: web
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://support.freeagent.com/hc/en-gb/articles/4403949708434-Cancel-your-FreeAgent-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/freeagent

## Cancel in a web browser

1. **Export records** Export needed data, files, attachments, reports and tax returns before cancelling.
2. **Open Billing** Open the business menu in the top-right corner and select Billing.
3. **Cancel** Select Cancel My Subscription, choose a reason and confirm.

## Cancel a team plan

1. **Use level 8 access** Cancellation requires full level 8 access to the FreeAgent account.

## Refunds, pausing, downgrades and your data

- **Refunds:** FreeAgent does not offer a pro-rata refund for remaining unused subscription time.
- **Pausing:** There is no separate pause mode in the checked guide. Cancellation stops payment and permits reactivation within one year.
- **Downgrading:** Subscription details and payment schedule can be edited before cancellation. Eligible bank accounts can provide free access under stated conditions.
- **Account data:** Access ends immediately. FreeAgent stores the account securely for one year for reactivation, then automatically deletes it.

## At a glance

- Effective: Immediate
- Pro-rata refund: No
- Reactivation window: 1 year
- Access required: Level 8

## FAQ

**When does FreeAgent access end?**

Immediately when cancellation is confirmed.

**Can FreeAgent refund unused time?**

No. It does not offer pro-rata refunds for the unused period.

**How long is FreeAgent data kept?**

One year, after which the cancelled account is automatically deleted.

**Who can cancel FreeAgent?**

A user with full level 8 access.

## Official sources

- [FreeAgent pricing](https://www.freeagent.com/pricing/) (checked 2026-08-13)
- [Cancel FreeAgent](https://support.freeagent.com/hc/en-gb/articles/4403949708434-Cancel-your-FreeAgent-subscription) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/freeagent.json