{
  "slug": "freeagent",
  "name": "FreeAgent",
  "domain": "freeagent.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "UK accounting and tax software for small businesses, sole traders, landlords and accountants.",
  "directAnswer": "Cancel FreeAgent from the top-right business menu: open Billing, select Cancel My Subscription and confirm. It takes about three minutes and ends access immediately. Export records first. FreeAgent stores the account for one year for possible reactivation, then deletes it automatically.",
  "price": "From £10 / month after offer",
  "priceMonthlyUsd": null,
  "planName": "Landlord",
  "subscriptionPlans": [
    {
      "id": "limited-company",
      "name": "Limited company",
      "billingOptions": [],
      "priceNote": "£33 monthly or £330 yearly excluding VAT; current introductory price £16.50 monthly for six months or £165 for the first year.",
      "sourceUrl": "https://www.freeagent.com/pricing/"
    },
    {
      "id": "partnership",
      "name": "Partnership or LLP",
      "billingOptions": [],
      "priceNote": "£27 monthly or £270 yearly excluding VAT; current introductory price £13.50 monthly for six months or £135 for the first year.",
      "sourceUrl": "https://www.freeagent.com/pricing/"
    },
    {
      "id": "sole-trader",
      "name": "Sole trader",
      "billingOptions": [],
      "priceNote": "£19 monthly or £190 yearly excluding VAT; current introductory price £9.50 monthly for six months or £95 for the first year.",
      "sourceUrl": "https://www.freeagent.com/pricing/"
    },
    {
      "id": "landlord",
      "name": "Landlord",
      "billingOptions": [],
      "priceNote": "£10 monthly or £100 yearly excluding VAT; current introductory price £5 monthly for six months or £50 for the first year.",
      "sourceUrl": "https://www.freeagent.com/pricing/"
    },
    {
      "id": "eligible-bank",
      "name": "Eligible bank customer",
      "billingOptions": [],
      "priceNote": "Free while eligibility conditions for NatWest, RBS, Ulster Bank or Mettle are met; add-ons can cost extra.",
      "sourceUrl": "https://www.freeagent.com/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://support.freeagent.com/hc/en-gb/articles/4403949708434-Cancel-your-FreeAgent-subscription",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Export records",
        "body": "Export needed data, files, attachments, reports and tax returns before cancelling."
      },
      {
        "title": "Open Billing",
        "body": "Open the business menu in the top-right corner and select Billing."
      },
      {
        "title": "Cancel",
        "body": "Select Cancel My Subscription, choose a reason and confirm."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use level 8 access",
        "body": "Cancellation requires full level 8 access to the FreeAgent account."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "FreeAgent does not offer a pro-rata refund for remaining unused subscription time.",
  "pauseInfo": "There is no separate pause mode in the checked guide. Cancellation stops payment and permits reactivation within one year.",
  "downgradeInfo": "Subscription details and payment schedule can be edited before cancellation. Eligible bank accounts can provide free access under stated conditions.",
  "dataRetentionInfo": "Access ends immediately. FreeAgent stores the account securely for one year for reactivation, then automatically deletes it.",
  "factRows": [
    {
      "k": "Effective",
      "v": "Immediate"
    },
    {
      "k": "Pro-rata refund",
      "v": "No"
    },
    {
      "k": "Reactivation window",
      "v": "1 year"
    },
    {
      "k": "Access required",
      "v": "Level 8"
    }
  ],
  "faq": [
    {
      "question": "When does FreeAgent access end?",
      "answer": "Immediately when cancellation is confirmed."
    },
    {
      "question": "Can FreeAgent refund unused time?",
      "answer": "No. It does not offer pro-rata refunds for the unused period."
    },
    {
      "question": "How long is FreeAgent data kept?",
      "answer": "One year, after which the cancelled account is automatically deleted."
    },
    {
      "question": "Who can cancel FreeAgent?",
      "answer": "A user with full level 8 access."
    }
  ],
  "officialSources": [
    {
      "title": "FreeAgent pricing",
      "url": "https://www.freeagent.com/pricing/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel FreeAgent",
      "url": "https://support.freeagent.com/hc/en-gb/articles/4403949708434-Cancel-your-FreeAgent-subscription",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/freeagent",
    "json": "https://canicancelit.com/cancel/freeagent.json",
    "markdown": "https://canicancelit.com/cancel/freeagent.md"
  }
}