# How to cancel Frase

Cancel Frase from Settings in the web app: open the Subscription tab and click Cancel Subscription, or Cancel Add-on to drop only an extra. It takes about a minute and access continues until the end of the current billing period. Frase's terms state all fees paid are final and it does not provide refunds.

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- Entry plan: Starter at $49 / month
- Billed via: web
- Difficulty: Easy (2.1 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://help.frase.io/article/211-cancel-your-subscription
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/frase

## Cancel in a web browser

> Frase documents no mobile apps or app-store billing - cancellation happens in the web app or via email.

1. **Open Settings** Sign in to Frase and click Settings in the lower left corner.
2. **Go to the Subscription tab** Select the Subscription tab in Settings.
3. **Click Cancel Subscription** To cancel everything, click Cancel Subscription. To keep your main plan but drop extras, click Cancel Add-on next to the item you want to remove instead.
4. **Keep access until the period ends** You still have access to your subscription or add-on until the end of your current billing period. If you do not see the cancel button in the app, email team@frase.io and they will process the cancellation for you.

> **Warning:** Frase's Terms of Service state that all fees paid are final and Frase does not provide refunds.

## Refunds, pausing, downgrades and your data

- **Refunds:** Frase's Terms of Service state that all fees paid are final and Frase does not provide refunds. Its Refund and Cancellation Policy says it generally does not refund unused months on annual plans or past charges where cancellation was not submitted.
- **Pausing:** No pause option is documented in Frase's current Account & Billing guidance. The linked cancellation article documents cancelling the whole plan or individual add-ons only.
- **Downgrading:** There is no free plan to downgrade to - Frase offers a 7-day free trial without a credit card, but every ongoing plan is paid. You can cancel a single add-on and keep the main plan.
- **Account data:** Frase's privacy policy states that if your account is deactivated, your information, conversations and actions on the service remain so team members can keep using the service. To have personal information corrected or removed, email a request to support@frase.io; EU users can request full erasure the same way. No deletion timeframe is documented.

## At a glance

- Cancellation fee: None
- Refund window: None (no-refund policy)
- Effective: End of billing period
- Free plan after: No

## FAQ

**Does cancelling Frase take effect immediately?**

No. You keep access to the subscription or add-on until the end of your current billing period, then it stops renewing.

**Can I get a refund from Frase?**

Generally not. Frase points to its free trial and manual sign-up, and typically declines refunds for unused annual months or past charges where no cancellation was submitted.

**Can I cancel just an add-on and keep my plan?**

Yes. In Settings, open the Subscription tab and click Cancel Add-on next to the item you want to remove; the main plan continues.

**What if I do not see the cancel button?**

Email team@frase.io and the Frase team will take care of the cancellation for you.

**Is there a free plan after I cancel?**

No. Frase offers a 7-day free trial, but every ongoing plan on its pricing page is paid.

**What happens to my data after my account is deactivated?**

Per Frase's privacy policy, your information and activity remain so team members can keep using the service. You can request removal of your personal information by emailing support@frase.io.

## Official sources

- [Cancel Your Subscription - Frase Help Center](https://help.frase.io/article/211-cancel-your-subscription) (checked 2026-08-08)
- [Refund and Cancellation Policy - Frase Help Center](https://help.frase.io/article/212-refund-and-cancellation-policy) (checked 2026-08-08)
- [Terms of Service - Frase](https://www.frase.io/company/terms) (checked 2026-08-08)
- [Frase Pricing](https://www.frase.io/pricing/) (checked 2026-08-08)
- [Privacy Policy - Frase](https://www.frase.io/company/privacy) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/frase.json