# How to cancel forms.app

Cancel forms.app from Account settings > Plans & Billing > Cancel Subscription and complete the confirmation survey. It takes about 2 minutes, and paid features remain until the subscription period ends before the account returns to Free. The pricing page advertises a 90-day money-back guarantee.

Online form and survey builder with Basic, Pro and Premium subscriptions.

- Category: Productivity
- Entry plan: Basic at $29 / month
- Billed via: web
- Difficulty: Easy (1.6 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://forms.app/en/help-center/how-to-cancel-your-subscription
- Manually verified on 16 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/forms-app

## Cancel in a web browser

> The cancellation flow includes a survey and confirmation checkbox.

1. **Open Plans & Billing** Sign in, open Account settings and select Plans & Billing.
2. **Select Cancel Subscription** Use Cancel Subscription for the active plan.
3. **Finish the survey** Complete the cancellation survey, check the confirmation box and continue.

## Refunds, pausing, downgrades and your data

- **Refunds:** forms.app advertises a 90-day money-back guarantee on its pricing page.
- **Pausing:** No subscription pause option is documented in forms.app's pricing, cancellation help or terms.
- **Downgrading:** Paid features remain available until the subscription period ends, after which the account returns to the free plan.
- **Account data:** Cancellation does not delete the account. Deleted forms remain in Trash for 30 days before permanent deletion.

## At a glance

- Cancellation fee: None
- Effective: End of subscription period
- After cancellation: Free plan
- Money-back guarantee: 90 days

## FAQ

**When does forms.app cancellation take effect?**

At the end of the current subscription period.

**Is there a refund guarantee?**

The official pricing page advertises a 90-day money-back guarantee.

**What happens to deleted forms?**

They remain in Trash for 30 days before permanent deletion.

## Official sources

- [forms.app pricing](https://forms.app/en/pricing) (checked 2026-08-16)
- [How to cancel your subscription - forms.app](https://forms.app/en/help-center/how-to-cancel-your-subscription) (checked 2026-08-16)
- [Pricing help - forms.app](https://forms.app/en/help-center/pricing) (checked 2026-08-16)
- [How to delete forms - forms.app](https://forms.app/en/help-center/how-to-delete-forms) (checked 2026-08-16)
- [forms.app terms](https://forms.app/en/terms) (checked 2026-08-16)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/forms-app.json