# How to cancel Formbricks

Cancel Formbricks from the Account page by following the cancellation instructions. It takes about a minute, and access continues through the end of the billing period. Payments are non-refundable; customer data is retained for 30 days after termination for migration before deletion.

Open-source survey and experience-management platform with hosted cloud plans.

- Category: Productivity
- Entry plan: Pro at $74 / month
- Billed via: web
- Difficulty: Easy (1.4 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://formbricks.com/terms
- Manually verified on 16 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/formbricks

## Cancel in a web browser

> The self-serve route starts on the Account page.

1. **Open Account** Sign in to app.formbricks.com and open the Account page.
2. **Cancel the subscription** Follow the cancellation instructions on the Account page.
3. **Use the remaining period** Access continues through the end of the current billing period.

## Refunds, pausing, downgrades and your data

- **Refunds:** Formbricks states that payments are non-refundable and it provides no refunds or credits for partial billing periods.
- **Pausing:** No subscription pause option is documented in Formbricks' pricing or terms.
- **Downgrading:** Cancellation keeps access active through the end of the billing period, when the paid account closes. Customer data is retained for 30 days after termination for migration.
- **Account data:** Formbricks retains customer data for 30 days after termination to allow migration, then deletes it unless law requires retention.

## At a glance

- Cancellation fee: None
- Effective: End of billing period
- Refund: No
- Post-termination retention: 30 days

## FAQ

**Where do I cancel Formbricks?**

On the Account page in the Formbricks app.

**Does Formbricks refund partial periods?**

No.

**How long is data retained after termination?**

30 days for migration, then it is deleted unless legally required.

## Official sources

- [Formbricks pricing](https://formbricks.com/pricing) (checked 2026-08-16)
- [Formbricks terms](https://formbricks.com/terms) (checked 2026-08-16)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/formbricks.json