# How to cancel Flodesk

Cancel Flodesk from your avatar > Plan + billing. Click Cancel or Downgrade and confirm the prompts. It takes about 2 minutes. The paid plan stays active through the billing cycle, then the account moves to Free with content preserved. Subscription fees are generally not refunded.

Email marketing and ecommerce platform for forms, newsletters, workflows and checkout flows.

- Category: SEO & marketing
- Entry plan: Lite at $25 / month
- Billed via: web
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://help.flodesk.com/en/articles/4289985
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/flodesk

## Cancel in a web browser

> Cancellation moves the account to Free and preserves content.

1. **Open Plan and billing** Click your avatar, then select Plan + billing from the left menu.
2. **Choose Cancel or Downgrade** Click the button at the bottom of the billing page next to invoice history.
3. **Confirm cancellation** Follow the prompts and confirm. The paid plan remains active through the billing cycle.

> **Warning:** Forms remain active and can keep collecting subscribers. Annual subscribers added before cancellation takes effect can still trigger a higher tier and charge.

## Refunds, pausing, downgrades and your data

- **Refunds:** Flodesk generally does not refund or reimburse subscription fees. Its terms describe a possible prorated refund only when Flodesk terminates without cause; charge disputes must be submitted within 30 days.
- **Pausing:** No subscription pause is documented. Cancelling moves the account to Free while preserving content.
- **Downgrading:** Use Cancel or Downgrade in Plan + billing. A downgrade takes effect at the end of the billing cycle; subscriber tiers can change automatically with active-subscriber count.
- **Account data:** Cancellation preserves emails, forms, workflows and other content in Free, while paid functions stop. Full deletion requires emailing support@flodesk.com and permanently erases all data.

## At a glance

- Cancellation fee: None
- Refund window: Generally none
- Effective: End of billing cycle
- Free plan after: Yes

## FAQ

**When does cancellation take effect?**

At the end of the current billing cycle.

**What happens to content?**

It remains in Free, but paid sending, workflows and checkouts stop.

**Do forms keep collecting subscribers?**

Yes. Forms remain active after the move to Free.

**Are subscription refunds available?**

Generally no. The terms only describe a possible prorated refund when Flodesk terminates without cause.

**How do I permanently delete the account?**

Email support@flodesk.com. Deletion is permanent.

## Official sources

- [Flodesk pricing](https://flodesk.com/pricing) (checked 2026-08-13)
- [Cancel a Flodesk subscription or delete an account](https://help.flodesk.com/en/articles/4289985) (checked 2026-08-13)
- [Flodesk terms of service](https://flodesk.com/legal/terms-of-service) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/flodesk.json