# How to cancel FirstPromoter

Cancel FirstPromoter from firstpromoter.com/billing, or by live chat, or email support@firstpromoter.com. It takes a couple of minutes. Cancellation takes effect at the end of the active subscription. Plans are non-refundable.

Affiliate, influencer and referral software. Starter is $49 per month, Business $99, Enterprise from $149.

- Category: SEO & marketing
- Entry plan: Starter at $49 / month
- Billed via: web
- Difficulty: Medium (5.9 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://firstpromoter.com/terms
- Manually verified on 24 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/firstpromoter

## Cancel in a web browser

> Plans are monthly or annual. A 14-day trial does not require a card; you can cancel during those 14 days without costs or taxes.

1. **Open firstpromoter.com/billing** Terms section 13: you can cancel at any time by accessing firstpromoter.com/billing. Follow the prompts shown there. FirstPromoter does not publish a Cancel button label.
2. **Or use live chat** The same section lists live chat as a cancel method.
3. **Or email support@firstpromoter.com** Email support@firstpromoter.com with a written request to cancel. No reason is required and no penalty is listed.

> **Warning:** Cancellation takes effect only at the end of the active subscription. Payments already made are non-refundable.

## Refunds, pausing, downgrades and your data

- **Refunds:** Plans are monthly or annually and are non-refundable. Once payment is made the subscription is valid until the expiration date. If you cancel before expiration you keep FirstPromoter until that due date. There is no penalty for cancelling.
- **Pausing:** No subscription pause option is documented on the public pricing page or terms.
- **Downgrading:** Starter, Business and Enterprise are listed. No in-app downgrade button label is published. After cancel, the recurrent payment ceases and the subscription becomes invalid until another valid payment is made, at the end of the active subscription.
- **Account data:** The public terms do not publish a customer-data retention window after cancel. FirstPromoter may terminate or suspend an account in its sole discretion. The Privacy Policy page on firstpromoter.com/privacy points to an iubenda policy and is not quoted here.

## At a glance

- Cancellation fee: None documented
- Refund window: None; plans are non-refundable
- Effective: End of the active subscription
- Free plan after: No ongoing free plan listed

## FAQ

**How do I cancel FirstPromoter?**

Use firstpromoter.com/billing, live chat, or email support@firstpromoter.com. No reason is required and no penalty is listed.

**When does cancellation take effect?**

Exclusively at the end of your active subscription. You keep the service until that date.

**Does FirstPromoter refund unused time?**

No. Plans are non-refundable.

**Is there a free trial cancel?**

Yes. All plans have a 14-day free trial that does not require a card, and you can cancel during that period without costs or taxes.

**Can I pause instead of cancelling?**

No subscription pause option is documented.

## Official sources

- [FirstPromoter pricing](https://firstpromoter.com/pricing) (checked 2026-08-24)
- [FirstPromoter Terms](https://firstpromoter.com/terms) (checked 2026-08-24)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/firstpromoter.json