# How to cancel Fireworks AI

Stop Fireworks Auto Reload from the Billing page at fireworks.ai/billing, then delete unused on-demand deployments. Deactivating the account takes a few minutes from the settings page or by emailing privacy@fireworks.ai. Fees paid and unused prepaid credits are non-refundable unless Fireworks grants a discretionary refund.

Prepaid inference, fine-tuning, and on-demand GPU platform. Self-serve accounts buy credits; usage pauses when the balance hits zero unless Auto Reload is on.

- Category: Developer infrastructure
- Entry plan: Serverless Inference at Usage-based
- Billed via: web, invoice
- Difficulty: Medium (4.9 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://fireworks.ai/billing
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/fireworks-ai

## Cancel in a web browser

> Self-serve accounts are prepaid credits plus optional Auto Reload. Delete on-demand deployments or they keep billing by the GPU-second.

1. **Open the Billing page** Sign in and go to fireworks.ai/billing. Confirm your credit balance and Auto Reload settings in the Credits section.
2. **Disable Auto Reload** If credits run out and Auto Reload is disabled, usage pauses until you add credits. Use the Auto Reload controls shown on Billing and follow the prompts.
3. **Delete unused on-demand deployments** On-demand GPUs bill by the second while replicas are active, even with no API calls. Manually delete deployments you no longer need, or configure autoscaling to scale down to 0.
4. **De-activate or delete the account** You may de-activate your User Account at any time. Request to delete your account through the settings page or by emailing privacy@fireworks.ai. Fireworks aims to delete personal information within 30 days.

## Cancel a team plan

> A Terms-defined Subscription is cancelled with three days' notice or via support@fireworks.ai. Prepaid credit usage has no documented notice period.

1. **Subscriptions need three days' notice** If you have a Terms-defined automatically renewing Subscription, cancel at least three days before the next Subscription Term using the Service or by emailing support@fireworks.ai. Access continues through the end of the then-current Subscription Term.
2. **Post-paid and enterprise accounts contact sales** Contracted customers can contact sales about billing options. Enterprise monthly spend alerts do not pause service.

## Refunds, pausing, downgrades and your data

- **Refunds:** Once incurred, payment obligations are non-cancelable (subject to any cancellation rights in the Terms) and fees paid are non-refundable. You are not entitled to a refund or credit for cancellation, unused subscription time, pre-payments, or unused usage unless required by law or Fireworks grants one at its sole discretion. Request an improper-charge review at support@fireworks.ai.
- **Pausing:** No account-level pause is documented. Disabling Auto Reload and letting credits hit zero pauses usage. A monthly spend limit can also pause all API requests at 100%. On-demand deployments can scale to zero.
- **Downgrading:** There is no lower fixed paid tier. After Auto Reload is off and credits are gone, usage pauses until you add credits. You can stay on any remaining free $1 credit, or delete the account.
- **Account data:** Zero Data Retention is the default for open-model inference: prompts and generations are not logged to persistent storage unless you opt in. Response API conversations with store=True are deleted after 30 days, or immediately via DELETE. If you delete your account, Fireworks aims to delete personal information from its servers within 30 days.

## At a glance

- Cancellation fee: None documented
- Refund window: Generally none
- Effective: When Auto Reload is off
- Free plan after: $1 starter credits only

## FAQ

**How do I stop Fireworks from charging my card?**

Disable Auto Reload on the Billing page and stop adding credits. Delete or scale-to-zero any on-demand deployments so GPU seconds stop accruing.

**Can I get unused credits refunded?**

The Terms say fees paid and pre-payments are non-refundable unless required by law or Fireworks grants a discretionary refund. Ask support@fireworks.ai if you think you were charged in error.

**What happens when my credits hit zero?**

If Auto Reload is off, usage pauses until you add credits. A monthly spend limit can also pause usage even when credits remain.

**How do I delete my Fireworks account?**

Request deletion on the settings page or email privacy@fireworks.ai. Fireworks aims to delete personal information within 30 days. You may also de-activate the User Account at any time.

**Do on-demand GPUs keep billing if I am not sending requests?**

Yes, while replicas are active. Delete unused deployments or scale to zero.

**Is there a notice period?**

For a Terms-defined automatically renewing Subscription, notify Fireworks at least three days before the next term. Prepaid credit usage has no documented notice period.

## Official sources

- [Fireworks Pricing](https://fireworks.ai/pricing) (checked 2026-08-17)
- [Credit system](https://docs.fireworks.ai/faq/billing-pricing-usage/billing/credit-system) (checked 2026-08-17)
- [Billing management](https://docs.fireworks.ai/faq/billing-pricing-usage/billing/billing-management) (checked 2026-08-17)
- [How does billing and credit usage work?](https://docs.fireworks.ai/faq-new/billing-pricing/how-does-billing-and-credit-usage-work) (checked 2026-08-17)
- [Account quotas](https://docs.fireworks.ai/guides/quotas_usage/account-quotas) (checked 2026-08-17)
- [On-demand billing and scaling](https://docs.fireworks.ai/faq/deployment/ondemand/billing-scaling) (checked 2026-08-17)
- [Fireworks Terms of Service](https://fireworks.ai/terms-of-service) (checked 2026-08-17)
- [Fireworks Privacy Notice](https://fireworks.ai/privacy-policy) (checked 2026-08-17)
- [Zero Data Retention](https://docs.fireworks.ai/guides/security_compliance/data_handling) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/fireworks-ai.json