{
  "slug": "figma",
  "name": "Figma",
  "domain": "figma.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Collaborative design platform for UI/UX design, prototyping, whiteboarding (FigJam), slides and publishing sites.",
  "directAnswer": "Cancel a Figma Professional plan from the team's Admin area: open the Settings tab and click Cancel plan in the Plan section, then confirm with a reason. It takes about a minute, and the team keeps Professional features until the end of the billing period before becoming a free Starter team. Subscription payments are non-refundable.",
  "price": "$16 / seat / month",
  "priceMonthlyUsd": 16,
  "planName": "Professional",
  "subscriptionPlans": [
    {
      "id": "professional",
      "name": "Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 16
        }
      ],
      "priceNote": "$16 per Full seat per month (Dev seat $12, Collab seat $3); monthly or annual billing",
      "sourceUrl": "https://www.figma.com/pricing/"
    },
    {
      "id": "organization",
      "name": "Organization",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 660
        }
      ],
      "priceNote": "$55 per Full seat per month (Dev seat $25, Collab seat $5), billed annually",
      "sourceUrl": "https://www.figma.com/pricing/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 1080
        }
      ],
      "priceNote": "$90 per Full seat per month (Dev seat $35, Collab seat $5), billed annually",
      "sourceUrl": "https://www.figma.com/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.1,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.figma.com/hc/en-us/articles/360046216313-Upgrade-or-downgrade-your-plan",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open your team in the file browser",
        "body": "Sign in to Figma on the web and locate your Professional team in the file browser sidebar. Only team owners and admins can cancel the plan."
      },
      {
        "title": "Go to Admin, then Settings",
        "body": "Click Admin for the team, then select the Settings tab."
      },
      {
        "title": "Click Cancel plan",
        "body": "It sits in the Plan section."
      },
      {
        "title": "Confirm with a cancellation reason",
        "body": "Select a reason and click Cancel plan again. The team keeps Professional features until the end of the billing period, then downgrades to a free Starter team."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Organization and Enterprise: contact Figma support",
        "body": "These plans cannot be cancelled self-serve - use the help widget in Figma or the support request form."
      },
      {
        "title": "Cancel within 30 days before the annual renewal",
        "body": "For annual subscriptions purchased online, Figma's renewal terms allow cancelling within the 30 days before the end of the annual term via support@figma.com. Otherwise the subscription renews for another year."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Figma's mobile app is for viewing and prototyping only - there is no app-store subscription to cancel.",
      "warning": "A Starter team over the free limits gets locked: files become effectively view-only until you reduce content. Export or move what you need before the downgrade lands."
    },
    "team": {
      "note": "Organization and Enterprise are billed annually and cancelled through support, not in-product."
    }
  },
  "refundInfo": "Figma states subscription payments are non-refundable. Cancelling an annual subscription does not refund the remainder of the term, and moving a user to a free View seat mid-term does not trigger a prorated refund. Seats added before a downgrade completes receive prorated credits on the final invoice.",
  "pauseInfo": "No pause option is documented in Figma's help center or renewal terms.",
  "downgradeInfo": "After cancelling, the team keeps Professional until the end of the billing period, then becomes a free Starter team. Starter enforces strict limits (about 3 design files, 3 FigJam and 3 Slides files, one folder); an over-limit team is locked and files cannot be edited until content is reduced. Published Figma Sites are unpublished and custom domains on Figma Make apps are removed.",
  "dataRetentionInfo": "Downgrading does not delete anything - files remain, though a locked Starter team is effectively view-only. Account deletion is separate and permanent: cancel the paid plan first (subscriptions are not auto-cancelled on deletion), invoices become inaccessible, and a deleted member's drafts on team plans move to an admin-only folder.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Starter"
    }
  ],
  "faq": [
    {
      "question": "Does cancelling Figma take effect immediately?",
      "answer": "No. The team keeps Professional features until the end of the current billing period, then downgrades automatically to a free Starter team."
    },
    {
      "question": "Who can cancel a Figma Professional plan?",
      "answer": "Only team owners and admins, from the team's Admin settings."
    },
    {
      "question": "Can I get a refund from Figma?",
      "answer": "Subscription payments are non-refundable, and cancelling an annual term does not refund its remainder."
    },
    {
      "question": "Is Figma billed monthly or annually?",
      "answer": "Professional offers monthly or annual billing; Organization and Enterprise are annual only. On annual plans, seats and renewal can be adjusted in the 30 days before the renewal date."
    },
    {
      "question": "How do Organization or Enterprise customers cancel?",
      "answer": "Through Figma support - annual online purchases can be cancelled within 30 days before the end of the term via support@figma.com."
    },
    {
      "question": "Does deleting my Figma account cancel my subscription?",
      "answer": "No. Subscriptions are not cancelled automatically on account deletion - cancel the paid plan first."
    }
  ],
  "officialSources": [
    {
      "title": "Upgrade or downgrade your plan - Figma Help Center",
      "url": "https://help.figma.com/hc/en-us/articles/360046216313-Upgrade-or-downgrade-your-plan",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Figma pricing",
      "url": "https://www.figma.com/pricing/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Renewal and cancellation terms for online purchases - Figma legal",
      "url": "https://www.figma.com/legal/renewal-and-cancellation/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Pricing FAQs - Figma",
      "url": "https://www.figma.com/pricing-faq/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Manage billing on the Professional plan - Figma Help Center",
      "url": "https://help.figma.com/hc/en-us/articles/360041061034-Manage-billing-on-the-Professional-plan",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Delete your Figma account - Figma Help Center",
      "url": "https://help.figma.com/hc/en-us/articles/360039826814-Delete-your-Figma-account",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Guide to the Figma mobile app - Figma Help Center",
      "url": "https://help.figma.com/hc/en-us/articles/1500007537281-Guide-to-the-Figma-mobile-app",
      "lastCheckedAt": "2026-08-06"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/figma",
    "json": "https://canicancelit.com/cancel/figma.json",
    "markdown": "https://canicancelit.com/cancel/figma.md"
  }
}