{
  "slug": "featurebase",
  "name": "Featurebase",
  "domain": "featurebase.app",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Feedback, roadmap, support, help-center, updates and survey platform.",
  "directAnswer": "Cancel Featurebase from Settings > Billing by selecting Cancel subscription in the bottom-right corner. Paid access continues until the current monthly or yearly period ends. Featurebase does not offer a billing pause, but a separate Downgrade to Free option is available.",
  "price": "$37 / seat / month",
  "priceMonthlyUsd": 37,
  "planName": "Growth",
  "subscriptionPlans": [
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 37
        },
        {
          "cycle": "year",
          "priceUsd": 348
        }
      ],
      "priceNote": "$29 per full seat per month with annual billing.",
      "sourceUrl": "https://help.featurebase.app/en/help/articles/7608294-featurebase-pricing-explained"
    },
    {
      "id": "professional",
      "name": "Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 75
        },
        {
          "cycle": "year",
          "priceUsd": 708
        }
      ],
      "priceNote": "$59 per full seat per month with annual billing.",
      "sourceUrl": "https://help.featurebase.app/en/help/articles/7608294-featurebase-pricing-explained"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 129
        },
        {
          "cycle": "year",
          "priceUsd": 1188
        }
      ],
      "priceNote": "$99 per full seat per month with annual billing.",
      "sourceUrl": "https://help.featurebase.app/en/help/articles/7608294-featurebase-pricing-explained"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.3,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team"
  ],
  "cancellationUrl": "https://help.featurebase.app/articles/4571005-how-to-cancel-your-subscription",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Sign in to the Featurebase workspace and go to Settings > Billing."
      },
      {
        "title": "Cancel the subscription",
        "body": "Select Cancel subscription in the bottom-right corner. Access continues through the current billing period."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Featurebase's terms allow a full refund requested within 30 days of the original payment. Contact support for a refund request.",
  "pauseInfo": "Featurebase does not offer a subscription pause. Paid features become inactive after the term ends and can be restored by restarting the subscription.",
  "downgradeInfo": "To keep a limited workspace, use Settings > Billing > Downgrade to Free plan instead of cancelling.",
  "dataRetentionInfo": "Cancellation preserves workspace information but hides it after the paid term until resubscription. Featurebase's terms provide a 30-day export window after cancellation before staged removal from active systems.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Pause",
      "v": "Not available"
    },
    {
      "k": "Free downgrade",
      "v": "Available"
    },
    {
      "k": "Original-payment refund",
      "v": "Within 30 days"
    }
  ],
  "faq": [
    {
      "question": "When does Featurebase cancellation take effect?",
      "answer": "At the end of the current monthly or yearly billing period."
    },
    {
      "question": "Can I pause Featurebase?",
      "answer": "No. Featurebase does not offer a billing pause."
    },
    {
      "question": "Can I downgrade Featurebase to Free?",
      "answer": "Yes. Use Settings > Billing > Downgrade to Free plan."
    }
  ],
  "officialSources": [
    {
      "title": "Featurebase pricing explained",
      "url": "https://help.featurebase.app/en/help/articles/7608294-featurebase-pricing-explained",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to cancel your subscription - Featurebase",
      "url": "https://help.featurebase.app/articles/4571005-how-to-cancel-your-subscription",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Free trial information and extending trial - Featurebase",
      "url": "https://help.featurebase.app/en/help/articles/3783521-free-trial-information-and-extending-trial",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Terms of Service - Featurebase",
      "url": "https://help.featurebase.app/en/help/articles/5917992-terms-of-service",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/featurebase",
    "json": "https://canicancelit.com/cancel/featurebase.json",
    "markdown": "https://canicancelit.com/cancel/featurebase.md"
  }
}