{
  "slug": "factor",
  "name": "Factor",
  "domain": "factor75.com",
  "category": "food-meal-kits",
  "categoryName": "Food & meal kits",
  "description": "Weekly prepared-meal subscription with selectable meals, add-ons and an optional Factor Plus membership.",
  "directAnswer": "Cancel Factor from Plan Settings: in the Status section choose Deactivate My Plan, then Cancel Anyway and Deactivate Now. It takes about 3 minutes; deactivate before the lock deadline shown on My Menu, because a processed box remains charged and delivered. The subscription fee is generally nonrefundable, though Factor may credit or refund an unsatisfactory box reported within five days.",
  "price": "Varies by weekly order",
  "priceMonthlyUsd": null,
  "planName": "Factor weekly meal subscription",
  "subscriptionPlans": [
    {
      "id": "weekly-meal-subscription",
      "name": "Factor weekly meal subscription",
      "billingOptions": [],
      "priceNote": "The recurring weekly total varies by delivery area, meal quantity, selections, add-ons, shipping and checkout offers",
      "sourceUrl": "https://www.factor75.com/about/menus-and-plans"
    },
    {
      "id": "factor-plus",
      "name": "Factor Plus",
      "billingOptions": [],
      "priceNote": "Automatically renews every 28 days or annually; the current fee is shown in the eligible account or order flow",
      "sourceUrl": "https://www.factor75.com/terms"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "ios"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://www.factor75.com/about/how-to-cancel-factor-subscription",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Plan Settings",
        "body": "Sign in to Factor and open Plan Settings."
      },
      {
        "title": "Choose Deactivate My Plan",
        "body": "In the Status section, select Deactivate My Plan, then choose Cancel Anyway."
      },
      {
        "title": "Confirm deactivation",
        "body": "Select a reason and choose Deactivate Now. Make the change before the lock deadline shown on My Menu to avoid the next order."
      }
    ],
    "ios": [
      {
        "title": "Open Personal Information",
        "body": "In the iOS app, sign in, open the menu, then choose Settings and Personal Information."
      },
      {
        "title": "Deactivate the plan",
        "body": "Choose Delete Account, then Continue to deactivate. Factor states this deactivates the plan and skips deliveries indefinitely."
      }
    ],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "The meal subscription fee is generally nonrefundable. For an unsatisfactory delivered box or meal, contact help@factor75.com or 888-573-5727 within five days; Factor may issue a meal credit or partial or full refund at its discretion. A processed box remains charged and delivered. Factor Plus normally remains usable through the paid period and is nonrefundable, except that Factor may refund the first period at its discretion when cancellation occurs within 48 hours and no eligible order was placed.",
  "pauseInfo": "Meal deliveries can be skipped before the order lock shown on My Menu. Deactivating the meal plan skips deliveries indefinitely and it can later be reactivated. The official Factor Plus terms do not document a separate customer-controlled pause.",
  "downgradeInfo": "Meal quantity and preferences can be adjusted in account settings. Factor Plus members can change between the annual and 28-day options; the change takes effect after the current period and must be requested at least one day before renewal.",
  "dataRetentionInfo": "Account information can be updated in the account or app, or through privacy@factor75.com or 1-844-939-1758. Contact Factor to close an account. Relevant information may be retained as permitted by law or for legitimate business purposes. Factor generally retains data only as reasonably necessary, then deletes, de-identifies or isolates it when deletion is not yet possible.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "No general refund after order lock"
    },
    {
      "k": "Effective",
      "v": "Before the next unlocked order"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Factor?",
      "answer": "Open Plan Settings, choose Deactivate My Plan, select Cancel Anyway and finish with Deactivate Now."
    },
    {
      "question": "When must I cancel the next Factor box?",
      "answer": "Before the lock deadline shown on My Menu. A box that has already processed remains charged and delivered."
    },
    {
      "question": "Can Factor be paused?",
      "answer": "You can skip deliveries before the lock or deactivate the meal plan to skip deliveries indefinitely, then reactivate later."
    },
    {
      "question": "Can I get a refund for a bad Factor meal?",
      "answer": "Contact Factor within five days. It may issue a meal credit or partial or full refund at its discretion."
    },
    {
      "question": "How do I cancel Factor Plus?",
      "answer": "In Manage Subscriptions, open Manage Membership for Factor Plus, choose Cancel Membership and follow the prompts."
    }
  ],
  "officialSources": [
    {
      "title": "Factor menus and plans",
      "url": "https://www.factor75.com/about/menus-and-plans",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "How to cancel or pause Factor",
      "url": "https://www.factor75.com/about/how-to-cancel-factor-subscription",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Factor Terms and Conditions",
      "url": "https://www.factor75.com/terms",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Factor privacy policy",
      "url": "https://www.factor75.com/privacy-policy",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/factor",
    "json": "https://canicancelit.com/cancel/factor.json",
    "markdown": "https://canicancelit.com/cancel/factor.md"
  }
}