{
  "slug": "experian",
  "name": "Experian Membership",
  "domain": "experian.com",
  "category": "identity-privacy",
  "categoryName": "Identity & privacy",
  "description": "Experian paid credit-monitoring and identity-protection memberships for US consumers.",
  "directAnswer": "Cancel a paid Experian membership from the membership settings page: sign in and select the option to update the paid monthly membership to a free membership. It takes about 3 minutes and the change keeps free benefits like daily Experian report and FICO Score access. Experian does not publicly state a general refund rule, so ask membership support about a recent charge.",
  "price": "$24.99 / month",
  "priceMonthlyUsd": 24.99,
  "planName": "IdentityWorks Premium",
  "subscriptionPlans": [
    {
      "id": "identityworks-premium",
      "name": "IdentityWorks Premium",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 24.99
        }
      ],
      "priceNote": "US price after a 7-day trial; tax may apply.",
      "sourceUrl": "https://www.experian.com/protection/identity-theft-and-credit-protection/"
    },
    {
      "id": "identityworks-premium-family",
      "name": "IdentityWorks Premium Family",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 34.99
        }
      ],
      "priceNote": "US family price after a 7-day trial; tax may apply.",
      "sourceUrl": "https://www.experian.com/protection/compare-identity-theft-products/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://usa.experian.com/member/settings",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open membership settings",
        "body": "Sign in to Experian and open the membership settings page."
      },
      {
        "title": "Choose a free membership",
        "body": "Select the option to update the paid monthly membership to a free membership with no monthly cost."
      },
      {
        "title": "Confirm the change",
        "body": "Review the retained free benefits and complete the update. Experian also offers membership help by phone."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Experian's public consumer help page does not state a general refund rule for paid memberships. Ask membership support about a recent charge before assuming a refund.",
  "pauseInfo": "No paid-membership pause option is documented in the reviewed official consumer help page.",
  "downgradeInfo": "A paid monthly member can switch online to a free membership while retaining daily Experian report and FICO Score access and monitoring alerts.",
  "dataRetentionInfo": "Membership cancellation does not remove the credit file. Experian offers privacy requests to delete certain directly provided non-credit data, but that request does not delete credit-report data or affect the credit score. Other records may be retained for service, legal, fraud-prevention and dispute needs.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Not publicly stated"
    },
    {
      "k": "Effective",
      "v": "When switched to free membership"
    },
    {
      "k": "Free plan after",
      "v": "Yes, free membership"
    }
  ],
  "faq": [
    {
      "question": "Can I cancel Experian online?",
      "answer": "Experian lets paid monthly members switch to a free membership in settings."
    },
    {
      "question": "What stays on the free plan?",
      "answer": "Daily Experian report and FICO Score access on sign-in, alerts and disputes."
    },
    {
      "question": "Does cancelling erase my credit report?",
      "answer": "No. Credit reporting is separate from membership."
    },
    {
      "question": "Can I pause Experian?",
      "answer": "No pause option is documented."
    }
  ],
  "officialSources": [
    {
      "title": "Experian IdentityWorks Premium",
      "url": "https://www.experian.com/protection/identity-theft-and-credit-protection/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Experian IdentityWorks plan comparison",
      "url": "https://www.experian.com/protection/compare-identity-theft-products/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Experian consumer assistance",
      "url": "https://www.experian.com/help/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Experian US consumer data privacy notice",
      "url": "https://www.experian.com/privacy/us-consumer-data-privacy-policy",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Experian ConsumerInfo privacy policy",
      "url": "https://www.experian.com/privacy/consumer-info-policy",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/experian",
    "json": "https://canicancelit.com/cancel/experian.json",
    "markdown": "https://canicancelit.com/cancel/experian.md"
  }
}