# How to cancel Evernote

Cancel Evernote from the Billing page in Account Settings on the web: choose Manage beside the paid plan, then Cancel plan and confirm. It takes about 2 minutes and the plan stays active until the end of the billing cycle, then returns to Evernote Free. Individual plan refunds are available within 20 days of a monthly payment or 60 days of an annual payment.

Note-taking and knowledge-management service for capturing, organizing, searching, and sharing notes and documents.

- Category: Productivity
- Entry plan: Starter at $14.99 / month
- Billed via: web, iOS App Store, Google Play, invoice
- Difficulty: Easy (2.1 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://help.evernote.com/hc/en-us/articles/115005949208-How-to-cancel-your-Evernote-subscription
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/evernote

## Cancel in a web browser

> Evernote documents several Billing-page layouts, including Manage, Cancel subscription, and an older Evernote Free choice.

1. **Open Evernote Account Settings** Sign in to Evernote on the web and open Billing.
2. **Select Manage** Choose Manage beside the paid plan, then select Cancel plan. Some older accounts show Cancel subscription or an Evernote Free choice instead.
3. **Continue to the final confirmation** Go to the bottom of the cancellation flow and confirm.
4. **Prepare for Free limits** The plan stays active until the end of the billing cycle, then returns to Evernote Free.

> **Warning:** Free allows one active device and blocks new notes if the account is above 50 notes or one notebook.

## Cancel on iPhone / iPad

1. **Open Apple Account settings** Open Settings on the iPhone or iPad and tap your name.
2. **Open Subscriptions** Tap Subscriptions and select Evernote.
3. **Cancel the subscription** Tap Cancel Subscription and confirm.

## Cancel on Android

1. **Open Google Play subscriptions** Use the Google account that bought the Evernote subscription.
2. **Select Evernote** Open the subscription and tap Cancel subscription.
3. **Confirm the cancellation** Follow Google Play's onscreen instructions.

## Cancel a team plan

> Enterprise admins should export required organization content before the paid period expires.

1. **Export required organization content** An Enterprise admin should export content that must remain accessible after the paid period.
2. **Open the admin console** Go to Billing, then Your Subscription.
3. **Select Cancel Subscription** The Enterprise account remains active through the paid period, then the organization account is deactivated. Contact Evernote Support for an earlier shutdown.

## Refunds, pausing, downgrades and your data

- **Refunds:** Evernote says an individual monthly fee is refundable when requested within 20 days of payment and an annual fee within 60 days. Enterprise refunds are discretionary or legally required, and there is no prorated refund for a partially used period after a new cycle begins.
- **Pausing:** Evernote does not document a pause or subscription-hold option in its plan, cancellation, refund, and account-management pages.
- **Downgrading:** An individual subscription returns to Evernote Free at period end. Existing notes and notebooks remain available to view, edit, export, and delete. Free allows one active device and blocks new notes above 50 notes or one notebook. Advanced can also change to Starter at the next renewal.
- **Account data:** Cancellation does not delete notes. Permanently closing an individual account is separate, irreversible, and deletes notes, notebooks, tags, credentials, and other account data. Cancel a paid subscription first. Enterprise users lose access to organization content after deactivation, so admins should export needed content before expiration.

## At a glance

- Cancellation fee: None
- Refund window: 20 days monthly; 60 days annual
- Effective: End of billing cycle
- Free plan after: Yes, Evernote Free

## FAQ

**Does cancelling Evernote delete my notes?**

No. Cancellation returns an individual account to Evernote Free at period end, and existing notes remain available to view, edit, export, and delete.

**What are Evernote's refund windows?**

Evernote states 20 days after a monthly payment and 60 days after an annual payment for individual paid plans.

**What limits apply after an Evernote downgrade?**

Free allows one active device. If the account exceeds 50 notes or one notebook, it cannot create new notes until it is back within the limits.

**How does an Enterprise admin cancel?**

In the admin console, open Billing and Your Subscription, then select Cancel Subscription. Export required organization content first.

**Can I pause Evernote?**

Evernote does not document a subscription pause option.

**Is closing an Evernote account the same as cancelling?**

No. Account closure is separate and irreversible, and a paid subscription should be cancelled first.

## Official sources

- [Evernote Starter and Advanced FAQ](https://help.evernote.com/hc/en-us/articles/46317642175763-Discontinuing-Evernote-Personal-Professional-Introducing-Starter-Advanced-FAQ) (checked 2026-08-08)
- [Compare Evernote plans](https://evernote.com/compare-plans) (checked 2026-08-08)
- [How to cancel your Evernote subscription](https://help.evernote.com/hc/en-us/articles/115005949208-How-to-cancel-your-Evernote-subscription) (checked 2026-08-08)
- [Evernote refund policy](https://help.evernote.com/hc/en-us/articles/115010561808-Evernote-Refund-Policy) (checked 2026-08-08)
- [Notes after cancelling Evernote](https://help.evernote.com/hc/en-us/articles/33872737333907-Will-I-lose-my-notes-if-I-cancel-my-subscription-and-my-account-is-downgraded-to-Free) (checked 2026-08-08)
- [Downgrade Evernote to Starter](https://help.evernote.com/hc/en-us/articles/46706074208531-How-to-downgrade-to-Starter) (checked 2026-08-08)
- [Cancel Evernote Enterprise](https://help.evernote.com/hc/en-us/articles/360041812193-Cancel-your-Evernote-Enterprise-subscription) (checked 2026-08-08)
- [Deactivate and reactivate an Evernote Enterprise account](https://help.evernote.com/hc/en-us/articles/209005787-Deactivate-and-reactivate-an-Evernote-Enterprise-account) (checked 2026-08-08)
- [Subscribe to Evernote Teams](https://help.evernote.com/hc/en-us/articles/208313968-Subscribe-to-Evernote-Teams) (checked 2026-08-08)
- [Permanently close an Evernote account](https://help.evernote.com/hc/en-us/articles/360056549574-Permanently-close-your-Evernote-account) (checked 2026-08-08)
- [Cancel an Apple subscription](https://support.apple.com/en-us/118428) (checked 2026-08-08)
- [Cancel a Google Play subscription](https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=EN) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/evernote.json