{
  "slug": "drip",
  "name": "Drip",
  "domain": "drip.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Ecommerce email marketing platform with automation, segmentation and analytics.",
  "directAnswer": "Cancel Drip as the subscription owner from Settings > Billing. Click Cancel Subscription, submit the survey and confirm. It takes about 2 minutes. Access continues through the current billing period, all linked accounts are cancelled, and unused time is generally not refunded.",
  "price": "$39 / month",
  "priceMonthlyUsd": 39,
  "planName": "Drip",
  "subscriptionPlans": [
    {
      "id": "drip",
      "name": "Drip",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 39
        }
      ],
      "priceNote": "For 1 to 2,500 people with unlimited email sends; price rises with list size",
      "sourceUrl": "https://www.drip.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team"
  ],
  "cancellationUrl": "https://help.drip.com/hc/en-us/articles/4424702606477-How-to-Cancel-an-Account",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Sign in as the subscription owner, open Settings and select Billing."
      },
      {
        "title": "Start cancellation",
        "body": "Click Cancel Subscription. Only account owners can cancel."
      },
      {
        "title": "Submit the survey",
        "body": "Complete the cancellation survey and click Submit."
      },
      {
        "title": "Confirm cancellation",
        "body": "Click Confirm Subscription Cancellation. All accounts under the subscription are cancelled together."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "team": {
      "note": "Only the subscription owner can cancel.",
      "warning": "Cancelling the subscription also cancels every individual account under it."
    }
  },
  "refundInfo": "Drip generally does not issue refunds and does not refund unused time. Contact support within three business days of a renewal to avoid the next month's charge.",
  "pauseInfo": "No pause option is documented in Drip's official cancellation, refund and account-settings pages.",
  "downgradeInfo": "Pricing scales with people count. No separate lower paid plan or free downgrade after cancellation is documented.",
  "dataRetentionInfo": "Access continues through the billing period. Export account data to CSV before Delete Account, which permanently removes people, workflows, emails, templates and analytics.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Generally none"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Owner required",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "Who can cancel Drip?",
      "answer": "Only the subscription owner."
    },
    {
      "question": "When does cancellation take effect?",
      "answer": "Access continues through the rest of the billing period."
    },
    {
      "question": "Are refunds available?",
      "answer": "Generally no, and unused time is not refunded."
    },
    {
      "question": "Does one cancellation affect linked accounts?",
      "answer": "Yes. It cancels all individual accounts under the subscription."
    },
    {
      "question": "Can I export before deletion?",
      "answer": "Yes. Account Settings provides a CSV account-data export."
    }
  ],
  "officialSources": [
    {
      "title": "Drip pricing",
      "url": "https://www.drip.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to Cancel an Account",
      "url": "https://help.drip.com/hc/en-us/articles/4424702606477-How-to-Cancel-an-Account",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Drip refund policy",
      "url": "https://help.drip.com/hc/en-us/articles/4424695573389-Refund-Policy",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Drip account settings",
      "url": "https://help.drip.com/hc/en-us/articles/4424702629645-Account-Settings",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/drip",
    "json": "https://canicancelit.com/cancel/drip.json",
    "markdown": "https://canicancelit.com/cancel/drip.md"
  }
}