{
  "slug": "doppler",
  "name": "Doppler",
  "domain": "doppler.com",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Secrets management platform for storing, syncing and controlling application secrets across environments.",
  "directAnswer": "Cancel Doppler by emailing written notice to support@doppler.com. The notice is effective when Doppler receives it and takes about 5 minutes to send. Prepaid fees are not refunded, and a workplace owner can request a secrets export within 30 days after termination.",
  "price": "$8 / additional user / month",
  "priceMonthlyUsd": 8,
  "planName": "Developer",
  "subscriptionPlans": [
    {
      "id": "developer",
      "name": "Developer",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 8
        }
      ],
      "priceNote": "Free for 3 users, then $8 per additional user per month.",
      "sourceUrl": "https://www.doppler.com/pricing"
    },
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 21
        }
      ],
      "priceNote": "$21 per user per month. Optional recurring features are priced separately.",
      "sourceUrl": "https://www.doppler.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing.",
      "sourceUrl": "https://www.doppler.com/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.7,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.doppler.com/legal/terms",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open workplace Billing settings",
        "body": "Sign in to Doppler and open Billing for the correct workplace. Your role needs the billing_manage permission to manage the plan and payment details."
      },
      {
        "title": "Check the plan and renewal",
        "body": "Confirm the workplace, paid plan and renewal you intend to stop. Doppler's public documentation does not identify a self-serve cancellation control."
      },
      {
        "title": "Email written notice to Doppler",
        "body": "Send the termination notice to support@doppler.com. Doppler's terms say a customer's notice is effective when received, so keep the sent message and confirmation."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Prepaid fees are not refunded when the customer terminates. Doppler's terms provide a refund of unused prepaid fees only when Doppler terminates without cause.",
  "pauseInfo": "No subscription pause option is documented on Doppler's public pricing, billing-permission or legal pages.",
  "downgradeInfo": "Developer includes 3 users at no charge, but Doppler does not publicly state whether termination automatically moves a workplace to Developer or how to downgrade a paid workplace.",
  "dataRetentionInfo": "Access ends when the agreement terminates. A workplace owner may request an export of secrets within 30 days after termination. Doppler's DPA says customer data is processed for the agreement term and 30 days afterward unless earlier deletion is instructed, subject to legal and backup exceptions.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None for prepaid fees"
    },
    {
      "k": "Effective",
      "v": "Notice effective when received"
    },
    {
      "k": "Free plan after",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel Doppler?",
      "answer": "Send written termination notice to support@doppler.com. Doppler says customer notices are effective when received."
    },
    {
      "question": "Does Doppler refund prepaid fees?",
      "answer": "No. Doppler's terms say prepaid fees are not refunded when the customer terminates."
    },
    {
      "question": "Can I export secrets after termination?",
      "answer": "A workplace owner may request an export within 30 days after termination."
    }
  ],
  "officialSources": [
    {
      "title": "Doppler pricing",
      "url": "https://www.doppler.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Doppler terms of service",
      "url": "https://www.doppler.com/legal/terms",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Doppler custom roles",
      "url": "https://docs.doppler.com/docs/custom-roles",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Doppler data processing addendum",
      "url": "https://www.doppler.com/legal/dpa",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/doppler",
    "json": "https://canicancelit.com/cancel/doppler.json",
    "markdown": "https://canicancelit.com/cancel/doppler.md"
  }
}