{
  "slug": "dollar-shave-club",
  "name": "Dollar Shave Club",
  "domain": "dollarshaveclub.com",
  "category": "memberships-delivery",
  "categoryName": "Memberships & delivery",
  "description": "Recurring delivery subscriptions for razors, shaving products and other personal-care products.",
  "directAnswer": "Cancel each Dollar Shave Club product from Subscriptions on your Account page by selecting Unsubscribe. It takes about a minute; submit the cancellation at least one business day before the next shipping date to avoid that charge. Cancellation is not a refund, but eligible products have a 30-day money-back guarantee.",
  "price": "Varies by product",
  "priceMonthlyUsd": null,
  "planName": "Product Subscription",
  "subscriptionPlans": [
    {
      "id": "product-subscription",
      "name": "Product Subscription",
      "billingOptions": [],
      "priceNote": "No membership fee. The recurring price and billing interval vary by product, quantity, shipping frequency, discount and promotion selected.",
      "sourceUrl": "https://ask.dollarshaveclub.com/en-US/terms-of-service-195938"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://ask.dollarshaveclub.com/en-US/how-do-i-cancel-my-subscription-192379",
  "cancellationTime": "~1 minute per product",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open your Account page",
        "body": "Sign in to Dollar Shave Club. A guest customer must claim the account first."
      },
      {
        "title": "Select Subscriptions",
        "body": "Find the specific product subscription to end. Each product has its own subscription, so repeat these steps for every item you want to stop."
      },
      {
        "title": "Select Unsubscribe",
        "body": "Select Unsubscribe, choose a reason, and confirm. Submit the request at least one full business day before the next shipping date to avoid the next charge."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "warning": "Every product has its own subscription. Cancelling one item does not cancel the others."
    }
  },
  "refundInfo": "Cancellation stops future shipments but is not itself a refund. Dollar Shave Club offers a 30-day money-back guarantee for the amount paid for an unsatisfactory product in the most recent shipment; shipping and handling are non-refundable under the detailed terms.",
  "pauseInfo": "Pause an active product subscription from Next Box by selecting Pause Subscription and choosing a pause length. Other active product subscriptions continue and may still be charged.",
  "downgradeInfo": "There is no paid membership fee or tier downgrade. Products can be removed or cancelled individually, and the account can remain available for one-time purchases or later reactivation.",
  "dataRetentionInfo": "Subscription cancellation does not automatically delete the account. Eligible users may separately request deletion through Dollar Shave Club's privacy request page, email, or mail; legal, reporting and other retention exceptions may apply.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "30-day product guarantee"
    },
    {
      "k": "Effective",
      "v": "Before next shipment when submitted in time"
    },
    {
      "k": "Free plan after",
      "v": "Account can remain without subscriptions"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Dollar Shave Club?",
      "answer": "Open Subscriptions on your Account page, find a product, select Unsubscribe, choose a reason, and confirm. Repeat for every active product subscription."
    },
    {
      "question": "When should I cancel before the next Dollar Shave Club charge?",
      "answer": "Submit the cancellation at least one full business day before the next shipping date to avoid that shipment's charge."
    },
    {
      "question": "Can I get a refund after cancelling?",
      "answer": "Cancellation alone is not a refund. An unsatisfactory product in the most recent shipment may qualify for the 30-day money-back guarantee; shipping and handling are non-refundable under the terms."
    },
    {
      "question": "Can I pause Dollar Shave Club instead?",
      "answer": "Yes. From Next Box, select Pause Subscription for the product and choose a pause length. Other product subscriptions remain active."
    },
    {
      "question": "Does cancelling delete my Dollar Shave Club account?",
      "answer": "No. Make a separate privacy deletion request through the privacy page, email, or mail; exceptions may apply."
    }
  ],
  "officialSources": [
    {
      "title": "Terms of Service - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/terms-of-service-195938",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How do I cancel my Subscription? - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/how-do-i-cancel-my-subscription-192379",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Manage my Subscriptions - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/manage-my-subscriptions-264213",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How do I unsubscribe from products? - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/how-do-i-unsubscribe-from-products-192390",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Policies - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/articles/policies-55985",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Sign Up Questions - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/articles/sign--up-questions-55980",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Privacy Policy - Dollar Shave Club",
      "url": "https://ask.dollarshaveclub.com/en-US/privacy-policy-195939",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/dollar-shave-club",
    "json": "https://canicancelit.com/cancel/dollar-shave-club.json",
    "markdown": "https://canicancelit.com/cancel/dollar-shave-club.md"
  }
}