# How to cancel Divi

Cancel Divi in the Elegant Themes Members Area under Account and Subscriptions. It takes about a minute, and access stays active for the rest of the one-year term. Cancellation does not automatically trigger a refund, but support accepts refund requests within 30 days of purchase.

WordPress theme and visual page builder membership from Elegant Themes.

- Category: Design & UI
- Entry plan: Divi at $89 / year
- Billed via: web
- Difficulty: Easy (1.4 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.elegantthemes.com/members-area/
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/divi

## Cancel in a web browser

1. **Open the Members Area** Sign in to the Elegant Themes Members Area with the account that owns the subscription.
2. **Open Subscriptions** Go to Account, then Subscriptions.
3. **Cancel the subscription** Use the cancellation control for the Divi subscription and complete the prompts shown.

## Refunds, pausing, downgrades and your data

- **Refunds:** Elegant Themes offers a 30-day refund policy. Cancellation does not start a refund automatically, so request one through the pink support chat when eligible.
- **Pausing:** No subscription pause option is documented in the official Elegant Themes accounts and billing collection.
- **Downgrading:** After the yearly term ends, access to the members area, new products, updates and support ends. Themes already downloaded can continue to be used, although old versions may eventually become incompatible or insecure.
- **Account data:** Subscription cancellation does not itself delete the account. Elegant Themes provides a personal-data deletion request form and says it keeps account information for a reasonable period while the business relationship continues.

## At a glance

- Cancellation fee: None documented
- Refund window: 30 days by request
- Effective: End of one-year term
- Free plan after: No

## FAQ

**When does Divi cancellation take effect?**

The account remains active for the rest of its one-year term.

**Can I get a Divi refund?**

Eligible purchases can be refunded within 30 days, but cancellation does not request the refund automatically.

**Can I keep using Divi after cancellation?**

Yes. Downloaded themes can keep running, but updates, support and members-area access end after the term.

**Can I pause Divi?**

No pause option is documented in the official accounts and billing collection.

**Does canceling delete my Elegant Themes account?**

No. Personal-data deletion uses a separate request form.

## Official sources

- [Divi pricing](https://www.elegantthemes.com/join/) (checked 2026-08-13)
- [How do I cancel my subscription?](https://help.elegantthemes.com/en/articles/2165810-how-do-i-cancel-my-subscription) (checked 2026-08-13)
- [What happens if I cancel my subscription?](https://help.elegantthemes.com/en/articles/8713108-what-happens-if-i-cancel-my-subscription) (checked 2026-08-13)
- [Accounts and Billing](https://help.elegantthemes.com/en/collections/165902-accounts-and-billing) (checked 2026-08-13)
- [Personal Data Request](https://www.elegantthemes.com/data/) (checked 2026-08-13)
- [Elegant Themes Privacy Policy](https://www.elegantthemes.com/policy/privacy/) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/divi.json