{
  "slug": "divi",
  "name": "Divi",
  "domain": "elegantthemes.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "WordPress theme and visual page builder membership from Elegant Themes.",
  "directAnswer": "Cancel Divi in the Elegant Themes Members Area under Account and Subscriptions. It takes about a minute, and access stays active for the rest of the one-year term. Cancellation does not automatically trigger a refund, but support accepts refund requests within 30 days of purchase.",
  "price": "$89 / year",
  "priceMonthlyUsd": 7.42,
  "planName": "Divi",
  "subscriptionPlans": [
    {
      "id": "divi",
      "name": "Divi",
      "billingOptions": [
        {
          "priceUsd": 89,
          "cycle": "year"
        }
      ],
      "priceNote": "Unlimited websites",
      "sourceUrl": "https://www.elegantthemes.com/join/"
    },
    {
      "id": "divi-pro",
      "name": "Divi Pro",
      "billingOptions": [
        {
          "priceUsd": 277,
          "cycle": "year"
        }
      ],
      "priceNote": "Divi plus recurring Pro services",
      "sourceUrl": "https://www.elegantthemes.com/join/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.4,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://www.elegantthemes.com/members-area/",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open the Members Area",
        "body": "Sign in to the Elegant Themes Members Area with the account that owns the subscription."
      },
      {
        "title": "Open Subscriptions",
        "body": "Go to Account, then Subscriptions."
      },
      {
        "title": "Cancel the subscription",
        "body": "Use the cancellation control for the Divi subscription and complete the prompts shown."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Elegant Themes offers a 30-day refund policy. Cancellation does not start a refund automatically, so request one through the pink support chat when eligible.",
  "pauseInfo": "No subscription pause option is documented in the official Elegant Themes accounts and billing collection.",
  "downgradeInfo": "After the yearly term ends, access to the members area, new products, updates and support ends. Themes already downloaded can continue to be used, although old versions may eventually become incompatible or insecure.",
  "dataRetentionInfo": "Subscription cancellation does not itself delete the account. Elegant Themes provides a personal-data deletion request form and says it keeps account information for a reasonable period while the business relationship continues.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "30 days by request"
    },
    {
      "k": "Effective",
      "v": "End of one-year term"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "When does Divi cancellation take effect?",
      "answer": "The account remains active for the rest of its one-year term."
    },
    {
      "question": "Can I get a Divi refund?",
      "answer": "Eligible purchases can be refunded within 30 days, but cancellation does not request the refund automatically."
    },
    {
      "question": "Can I keep using Divi after cancellation?",
      "answer": "Yes. Downloaded themes can keep running, but updates, support and members-area access end after the term."
    },
    {
      "question": "Can I pause Divi?",
      "answer": "No pause option is documented in the official accounts and billing collection."
    },
    {
      "question": "Does canceling delete my Elegant Themes account?",
      "answer": "No. Personal-data deletion uses a separate request form."
    }
  ],
  "officialSources": [
    {
      "title": "Divi pricing",
      "url": "https://www.elegantthemes.com/join/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How do I cancel my subscription?",
      "url": "https://help.elegantthemes.com/en/articles/2165810-how-do-i-cancel-my-subscription",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "What happens if I cancel my subscription?",
      "url": "https://help.elegantthemes.com/en/articles/8713108-what-happens-if-i-cancel-my-subscription",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Accounts and Billing",
      "url": "https://help.elegantthemes.com/en/collections/165902-accounts-and-billing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Personal Data Request",
      "url": "https://www.elegantthemes.com/data/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Elegant Themes Privacy Policy",
      "url": "https://www.elegantthemes.com/policy/privacy/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/divi",
    "json": "https://canicancelit.com/cancel/divi.json",
    "markdown": "https://canicancelit.com/cancel/divi.md"
  }
}