{
  "slug": "disney-plus",
  "name": "Disney+",
  "domain": "disneyplus.com",
  "category": "streaming",
  "categoryName": "Streaming",
  "description": "Streaming service for Disney, Pixar, Marvel, Star Wars, National Geographic and other entertainment.",
  "directAnswer": "Cancel Disney+ from the Account page on DisneyPlus.com: select Profile, then Account, choose the subscription billed directly by Disney+ and select Cancel Subscription. It takes about 90 seconds, and access remains active until the end of the current monthly, annual or promotional term. Disney+ does not refund or credit a partially used billing period unless required by law.",
  "price": "$11.99 / month",
  "priceMonthlyUsd": 11.99,
  "planName": "Disney+ With Ads",
  "subscriptionPlans": [
    {
      "id": "disney-with-ads",
      "name": "Disney+ With Ads",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 11.99
        }
      ],
      "priceNote": "$11.99 per month",
      "sourceUrl": "https://help.disneyplus.com/article/disneyplus-price"
    },
    {
      "id": "disney-premium",
      "name": "Disney+ Premium",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 18.99
        },
        {
          "cycle": "year",
          "priceUsd": 189.99
        }
      ],
      "priceNote": "$18.99 per month or $189.99 per year",
      "sourceUrl": "https://help.disneyplus.com/article/disneyplus-price"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://help.disneyplus.com/article/disneyplus-cancel?redirect=false",
  "cancellationTime": "~90 seconds",
  "cancellationTimeSeconds": 90,
  "steps": {
    "web": [
      {
        "title": "Open your Disney+ Account",
        "body": "Sign in to DisneyPlus.com in a computer or mobile browser, select Profile and then Account."
      },
      {
        "title": "Select the subscription",
        "body": "Under Subscription, choose the Disney+ subscription billed directly by Disney+."
      },
      {
        "title": "Select Cancel Subscription",
        "body": "Confirm cancellation. Access remains active until the end of the current monthly, annual or promotional term."
      }
    ],
    "ios": [
      {
        "title": "Open Apple Subscriptions",
        "body": "For an existing Apple-billed plan, open iPhone Settings, tap your name and tap Subscriptions."
      },
      {
        "title": "Select Disney+",
        "body": "Choose Disney+ from the subscriptions associated with the paying Apple Account."
      },
      {
        "title": "Tap Cancel Subscription",
        "body": "Confirm cancellation. If no Cancel button appears or a red expiration message is shown, Apple already considers it canceled."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "For an existing Google-billed plan, open subscriptions in Google Play with the paying Google Account."
      },
      {
        "title": "Manage Disney+",
        "body": "Select Manage for Disney+ and choose Cancel subscription."
      },
      {
        "title": "Confirm the cancellation",
        "body": "Choose a reason, select Continue and complete the confirmation."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use the Disney+ Account page when Disney+ bills the subscription directly.",
      "warning": "Cancel before 11:59 p.m. Eastern Time on the day before the next billing date to avoid renewal."
    },
    "ios": {
      "note": "Apple billing is only available to existing store-billed subscribers."
    },
    "android": {
      "note": "Google Play billing is only available to existing store-billed subscribers."
    }
  },
  "refundInfo": "Disney+ does not provide a refund or credit for a partially used billing period unless required by law. Disney may provide one at its discretion, while a third-party billing provider applies its own rules.",
  "pauseInfo": "Eligible active monthly subscriptions billed directly by Disney+ can use Pause Subscription. The pause starts on the next billing date, stops access and charges, and resumes automatically after the chosen duration.",
  "downgradeInfo": "A downgrade selected from Your Plans & Billing takes effect on the next billing date. An upgrade takes effect immediately with a prorated charge.",
  "dataRetentionInfo": "Cancellation does not delete the Disney+ or MyDisney account. Disney+ account deletion is separate, removes Disney+-specific profiles and watch lists, and has no fixed published US processing or retention period.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "None (standard policy)"
    },
    {
      "k": "Effective",
      "v": "End of subscription term"
    },
    {
      "k": "Pause option",
      "v": "Eligible direct monthly plans"
    }
  ],
  "faq": [
    {
      "question": "When does Disney+ cancellation take effect?",
      "answer": "At the end of the current monthly, annual or promotional term."
    },
    {
      "question": "Can I pause Disney+?",
      "answer": "Eligible active monthly subscriptions billed directly by Disney+ can pause from the account page."
    },
    {
      "question": "Will Disney+ refund unused time?",
      "answer": "Disney+ normally does not refund or credit a partially used billing period."
    },
    {
      "question": "Can new customers pay through Apple or Google?",
      "answer": "No. Those billing routes remain only for existing store-billed subscribers."
    },
    {
      "question": "Does cancellation delete MyDisney?",
      "answer": "No. Subscription cancellation and Disney+ account deletion are separate, and deleting Disney+ does not delete MyDisney."
    }
  ],
  "officialSources": [
    {
      "title": "Disney+ plans and prices",
      "url": "https://help.disneyplus.com/article/disneyplus-price",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "How to cancel Disney+",
      "url": "https://help.disneyplus.com/article/disneyplus-cancel?redirect=false",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "How to change a Disney+ plan",
      "url": "https://help.disneyplus.com/article/disneyplus-manage-subscription",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Disney+ Subscriber Agreement",
      "url": "https://www.disneyplus.com/welcome/subscriber-agreement",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Disney+ subscriptions through a third party",
      "url": "https://help.disneyplus.com/en-GB/article/disneyplus-en-li-third-party-subscription",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Cancel a subscription from Apple - Apple Support",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Cancel a subscription on Google Play",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Deleting a Disney+ account",
      "url": "https://help.disneyplus.com/en-GB/article/disneyplus-en-gy-delete-account",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/disney-plus",
    "json": "https://canicancelit.com/cancel/disney-plus.json",
    "markdown": "https://canicancelit.com/cancel/disney-plus.md"
  }
}