# How to cancel Directus Cloud

Cancel Directus Cloud by exporting the project, opening Edit and using Destroy project. It takes about 3 minutes and permanently removes all data, assets, settings and users. Directus says accidental or abandoned Cloud projects are not refundable.

Optional managed cloud hosting for Directus projects, available alongside Directus software subscriptions.

- Category: Databases & backends
- Entry plan: Cloud hosting add-on at $99 / month
- Billed via: web, invoice
- Difficulty: Medium (5.2 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://directus.com/docs/cloud/projects/destroy
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/directus-cloud

## Cancel in a web browser

> The Destroy project flow cancels that Directus Cloud project's hosting subscription.

1. **Export and back up the project** Destroying a Directus Cloud project permanently removes data, assets, settings and users. Save everything required before continuing.
2. **Open the project settings** In Directus Cloud, select the project and choose Edit.
3. **Destroy the project** Scroll to the bottom, enable the destruction confirmation, enter the project name and confirm. Directus documents this as both project deletion and Cloud subscription cancellation.

> **Warning:** Destruction permanently removes the project and no recovery window is documented.

## Cancel a team plan

1. **Check separate software and Enterprise terms** Destroying a Cloud project cancels that hosting subscription. A separate Team annual commitment or Enterprise agreement can have its own cancellation terms.

## Refunds, pausing, downgrades and your data

- **Refunds:** Directus says accidental or abandoned Cloud projects are not refundable. Destroy the project as soon as hosting is no longer needed.
- **Pausing:** Directus documents no Cloud subscription pause.
- **Downgrading:** Directus Cloud has no free hosted tier. The $0 Core software can be self-hosted, but that requires migrating before destroying the Cloud project.
- **Account data:** Project destruction is permanent and removes all data, assets, settings and users. Directus does not document a recovery window.

## At a glance

- Cancellation route: Destroy project
- Data deletion: Permanent
- Refund: No
- Free cloud after: No

## FAQ

**Does destroying a Directus Cloud project cancel billing?**

Yes. Directus documents the Destroy project flow as both project deletion and Cloud subscription cancellation.

**Can I recover the project afterward?**

No recovery window is documented. Directus describes destruction as permanent.

**Can I get a refund for an unused project?**

No. Directus says accidental or abandoned Cloud projects are not refundable.

**Is self-hosting free?**

Directus Core software is $0 to self-host. Migrating away from Directus Cloud is a separate technical process.

## Official sources

- [Directus pricing](https://directus.com/pricing) (checked 2026-08-13)
- [Destroy a Directus Cloud project](https://directus.com/docs/cloud/projects/destroy) (checked 2026-08-13)
- [Directus Cloud policies](https://directus.com/cloud-policies) (checked 2026-08-13)
- [Directus terms](https://directus.com/terms) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/directus-cloud.json