{
  "slug": "directus-cloud",
  "name": "Directus Cloud",
  "domain": "directus.com",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Optional managed cloud hosting for Directus projects, available alongside Directus software subscriptions.",
  "directAnswer": "Cancel Directus Cloud by exporting the project, opening Edit and using Destroy project. It takes about 3 minutes and permanently removes all data, assets, settings and users. Directus says accidental or abandoned Cloud projects are not refundable.",
  "price": "$99 / month",
  "priceMonthlyUsd": 99,
  "planName": "Cloud hosting add-on",
  "subscriptionPlans": [
    {
      "id": "cloud-hosting-addon",
      "name": "Cloud hosting add-on",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 99
        }
      ],
      "priceNote": "$99 per month for Core and Team",
      "sourceUrl": "https://directus.com/pricing"
    },
    {
      "id": "enterprise-cloud",
      "name": "Enterprise Cloud",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://directus.com/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.2,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://directus.com/docs/cloud/projects/destroy",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Export and back up the project",
        "body": "Destroying a Directus Cloud project permanently removes data, assets, settings and users. Save everything required before continuing."
      },
      {
        "title": "Open the project settings",
        "body": "In Directus Cloud, select the project and choose Edit."
      },
      {
        "title": "Destroy the project",
        "body": "Scroll to the bottom, enable the destruction confirmation, enter the project name and confirm. Directus documents this as both project deletion and Cloud subscription cancellation."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Check separate software and Enterprise terms",
        "body": "Destroying a Cloud project cancels that hosting subscription. A separate Team annual commitment or Enterprise agreement can have its own cancellation terms."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The Destroy project flow cancels that Directus Cloud project's hosting subscription.",
      "warning": "Destruction permanently removes the project and no recovery window is documented."
    }
  },
  "refundInfo": "Directus says accidental or abandoned Cloud projects are not refundable. Destroy the project as soon as hosting is no longer needed.",
  "pauseInfo": "Directus documents no Cloud subscription pause.",
  "downgradeInfo": "Directus Cloud has no free hosted tier. The $0 Core software can be self-hosted, but that requires migrating before destroying the Cloud project.",
  "dataRetentionInfo": "Project destruction is permanent and removes all data, assets, settings and users. Directus does not document a recovery window.",
  "factRows": [
    {
      "k": "Cancellation route",
      "v": "Destroy project"
    },
    {
      "k": "Data deletion",
      "v": "Permanent"
    },
    {
      "k": "Refund",
      "v": "No"
    },
    {
      "k": "Free cloud after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Does destroying a Directus Cloud project cancel billing?",
      "answer": "Yes. Directus documents the Destroy project flow as both project deletion and Cloud subscription cancellation."
    },
    {
      "question": "Can I recover the project afterward?",
      "answer": "No recovery window is documented. Directus describes destruction as permanent."
    },
    {
      "question": "Can I get a refund for an unused project?",
      "answer": "No. Directus says accidental or abandoned Cloud projects are not refundable."
    },
    {
      "question": "Is self-hosting free?",
      "answer": "Directus Core software is $0 to self-host. Migrating away from Directus Cloud is a separate technical process."
    }
  ],
  "officialSources": [
    {
      "title": "Directus pricing",
      "url": "https://directus.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Destroy a Directus Cloud project",
      "url": "https://directus.com/docs/cloud/projects/destroy",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Directus Cloud policies",
      "url": "https://directus.com/cloud-policies",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Directus terms",
      "url": "https://directus.com/terms",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/directus-cloud",
    "json": "https://canicancelit.com/cancel/directus-cloud.json",
    "markdown": "https://canicancelit.com/cancel/directus-cloud.md"
  }
}