# How to cancel DigitalOcean

Cancel DigitalOcean by deactivating the account: delete all billable resources, then select the profile icon, choose My Account, open Deactivate and confirm Deactivate Account. It takes about 10 minutes, and deactivation stops billing once billable resources are removed and the final balance is paid. DigitalOcean generally does not offer refunds, and committed usage remains payable.

Cloud infrastructure platform offering virtual machines, managed databases, storage and application hosting.

- Category: Hosting & deployment
- Entry plan: Basic Droplet at From $4 / month
- Billed via: web
- Difficulty: Medium (5.4 / 10 on the Cancellation Difficulty Index), takes about 10 minutes
- Direct cancellation page: https://cloud.digitalocean.com/account
- Manually verified on 7 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/digitalocean

## Cancel in a web browser

> Follow the official web flow and check every billable resource before finishing.

1. **Remove billable resources** Delete Droplets and every other billable resource in each team before deactivating the account.
2. **Resolve team ownership** Transfer or remove team ownership where required and pay the final balance.
3. **Open My Account** Select the profile icon, choose My Account and open Deactivate.
4. **Choose Deactivate Account** Confirm Deactivate Account. Use the separate purge option only if you also want permanent account-data deletion.

> **Warning:** Purging permanently removes account, email and billing data and prevents reactivation. DigitalOcean says account data is deleted within 90 days of purging.

## Refunds, pausing, downgrades and your data

- **Refunds:** DigitalOcean generally does not offer refunds, although support can review extenuating circumstances. Committed usage remains payable.
- **Pausing:** There is no account-level pause. Powering a Droplet off does not stop its billing, so destroy resources you no longer need.
- **Downgrading:** Account deactivation stops billing and future resource creation after billable resources are removed. It can be reversed unless the account is purged.
- **Account data:** Purging permanently removes account, email and billing data and prevents reactivation. DigitalOcean says account data is deleted within 90 days of purging.

## At a glance

- Cancellation fee: None documented
- Refund window: Generally none
- Effective: After resources are removed
- Free plan after: No

## FAQ

**When does DigitalOcean cancellation take effect?**

After resources are removed.

**Can I get a refund from DigitalOcean?**

DigitalOcean generally does not offer refunds, although support can review extenuating circumstances. Committed usage remains payable.

**Can I pause DigitalOcean instead?**

There is no account-level pause. Powering a Droplet off does not stop its billing, so destroy resources you no longer need.

**What happens to my data?**

Purging permanently removes account, email and billing data and prevents reactivation. DigitalOcean says account data is deleted within 90 days of purging.

## Official sources

- [Deactivate a DigitalOcean account](https://docs.digitalocean.com/platform/accounts/deactivate/) (checked 2026-08-07)
- [DigitalOcean Droplet pricing](https://www.digitalocean.com/pricing/droplets) (checked 2026-08-07)
- [DigitalOcean Terms of Service](https://www.digitalocean.com/legal/terms-of-service-agreement) (checked 2026-08-07)
- [DigitalOcean Privacy Policy](https://www.digitalocean.com/legal/privacy-policy) (checked 2026-08-07)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/digitalocean.json