{
  "slug": "deezer",
  "name": "Deezer",
  "domain": "deezer.com",
  "category": "streaming",
  "categoryName": "Streaming",
  "description": "Music streaming service with Premium, Student, Duo and Family subscriptions.",
  "directAnswer": "Cancel Deezer on deezer.com: open Account Settings from the profile menu, select Manage my subscription, then Cancel my subscription and Confirm. It takes about 2 minutes, the terms say to cancel at least 48 hours before the current period ends, and paid benefits stay until the end of that period. Deezer's terms do not provide a routine refund after a direct subscription is validated.",
  "price": "Regional pricing",
  "priceMonthlyUsd": null,
  "planName": "Premium",
  "subscriptionPlans": [
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [],
      "priceNote": "Monthly and annual prices are location-dependent; the official US URL rendered a non-USD locale during verification",
      "sourceUrl": "https://www.deezer.com/us/offers"
    },
    {
      "id": "student",
      "name": "Student",
      "billingOptions": [],
      "priceNote": "Monthly price is location-dependent and student eligibility is required",
      "sourceUrl": "https://www.deezer.com/us/offers"
    },
    {
      "id": "duo",
      "name": "Duo",
      "billingOptions": [],
      "priceNote": "Monthly and annual prices are location-dependent",
      "sourceUrl": "https://www.deezer.com/us/offers"
    },
    {
      "id": "family",
      "name": "Family",
      "billingOptions": [],
      "priceNote": "Monthly and annual prices are location-dependent",
      "sourceUrl": "https://www.deezer.com/us/offers"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open subscription management",
        "body": "Sign in on Deezer, open the profile menu, choose Account Settings and select Manage my subscription."
      },
      {
        "title": "Choose Cancel my subscription",
        "body": "Select Cancel my subscription and choose a cancellation reason."
      },
      {
        "title": "Confirm cancellation",
        "body": "Select Confirm and verify that the account shows the end date for paid benefits."
      }
    ],
    "ios": [
      {
        "title": "Open Deezer subscription details",
        "body": "For a direct Deezer plan, open Profile, tap the Settings cog, choose Subscription, Plan management and then Subscription details & invoices."
      },
      {
        "title": "Cancel the direct plan",
        "body": "Choose Cancel my subscription, select a reason and confirm. For Apple billing, cancel Deezer from Apple Subscriptions instead."
      }
    ],
    "android": [
      {
        "title": "Open My Subscription Plan",
        "body": "In Deezer, open Profile, tap the Settings cog and choose My Subscription Plan."
      },
      {
        "title": "Cancel the subscription",
        "body": "Select Manage my subscription, scroll to Want to cancel your subscription, choose Cancel subscription and confirm."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "warning": "Deezer's terms say to cancel at least 48 hours before the end of the current period."
    },
    "ios": {
      "note": "Apple-billed subscriptions must be canceled directly with Apple."
    },
    "android": {
      "note": "If a mobile or other partner bills the subscription, use that provider's cancellation flow."
    }
  },
  "refundInfo": "Deezer's terms do not provide a routine refund after a direct subscription is validated, subject to mandatory law. Apple and other partner-billed refund rights follow the provider's rules.",
  "pauseInfo": "No subscription pause option is documented in Deezer's current cancellation guide or terms.",
  "downgradeInfo": "After direct cancellation, the account reverts to Deezer Free where available. Favorites, playlists and other content remain visible, but downloaded tracks become unavailable for offline playback.",
  "dataRetentionInfo": "Canceling keeps the Deezer account. Account deletion is separate. Deezer's privacy notice generally lists three years after the last interaction for account and usage data and ten years for financial transactions, with other legal retention periods possible.",
  "factRows": [
    {
      "k": "Cancellation deadline",
      "v": "At least 48 hours before renewal"
    },
    {
      "k": "Effective",
      "v": "End of current period"
    },
    {
      "k": "Routine refund",
      "v": "Not provided"
    },
    {
      "k": "Free plan after",
      "v": "Where available"
    }
  ],
  "faq": [
    {
      "question": "When should I cancel Deezer?",
      "answer": "Deezer's terms say to cancel at least 48 hours before the end of the current subscription period."
    },
    {
      "question": "When do paid Deezer benefits end?",
      "answer": "Paid benefits normally remain available until the end of the current subscription period."
    },
    {
      "question": "Can I pause Deezer?",
      "answer": "Deezer does not document a subscription pause option in its current cancellation guide or terms."
    },
    {
      "question": "Will Deezer keep my playlists after cancellation?",
      "answer": "Yes. The account reverts to Deezer Free where available and keeps favorites and playlists visible, but offline downloads no longer play."
    },
    {
      "question": "Does canceling Deezer delete my account?",
      "answer": "No. Account deletion is separate, and the privacy notice documents retention periods for different types of data."
    }
  ],
  "officialSources": [
    {
      "title": "Deezer offers",
      "url": "https://www.deezer.com/us/offers",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel your Deezer subscription",
      "url": "https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Deezer terms of use",
      "url": "https://www.deezer.com/en/legal/cgu",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Deezer personal data policy",
      "url": "https://www.deezer.com/legal/personal-datas",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel a subscription from Apple",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/deezer",
    "json": "https://canicancelit.com/cancel/deezer.json",
    "markdown": "https://canicancelit.com/cancel/deezer.md"
  }
}