# How to cancel Daily

Cancel Daily from the billing interface in the Daily dashboard using Cancel plan. Admins make billing updates. It takes about a minute. Public HTML docs do not say when paid access ends, and they do not publish a cash-refund rule for unused minutes.

Video and audio APIs billed per participant-minute. 10,000 free minutes each month, then $0.0040 per video participant-minute on the first paid band.

- Category: Developer infrastructure
- Entry plan: Pay as you go at Usage-based
- Billed via: web
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://docs.daily.co/changelog/070-2025-09-23
- Manually verified on 24 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/daily-co

## Cancel in a web browser

> This guide covers Daily Video SDK usage and listed monthly add-ons, not Pipecat Cloud, which has a separate pricing page.

1. **Sign in as an Admin** Only Admins can make billing updates. Members cannot.
2. **Open the billing interface** Open the Daily dashboard billing interface. Docs link billing at dashboard.daily.co/billing when describing adding a card.
3. **Use Cancel plan** The 23 September 2025 changelog added a Cancel plan button to the billing interface. Follow the prompts shown there.

> **Warning:** Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan. Daily Terms of Service and Privacy Policy HTML pages are PDF downloads, so this guide does not quote refund or retention clauses from those files.

## Cancel a team plan

1. **Only Admins change billing** Dashboard permissions: Admin has Make billing updates. Member does not.

## Refunds, pausing, downgrades and your data

- **Refunds:** The public HTML pricing page and dashboard docs do not publish a cash-refund rule for unused minutes or add-on time. Daily's Terms of Service is offered as a PDF download, so this guide does not quote a refund clause from it.
- **Pausing:** No subscription pause option is documented in the public HTML pricing page, changelog or dashboard guide. The pricing FAQ asks whether you can set a spending limit or cap usage; that answer was not in the fetched HTML.
- **Downgrading:** 10,000 free participant minutes per month remain listed after you are on usage pricing. Recurring add-ons (Advanced Firewall Control, Healthcare, Advanced Insights) are $500 per month items. Stopping a paid add-on or plan is the Cancel plan control in billing. No separate in-app downgrade label is published beyond that.
- **Account data:** The public HTML pricing FAQ asks about the retention policy around metrics and logs, but the answer was not in the fetched page. Daily's Privacy Policy HTML is a PDF download, so this guide does not quote a retention window from it.

## At a glance

- Cancellation fee: None documented
- Refund window: None published in public HTML
- Effective: Not documented in public HTML
- Free plan after: 10,000 free minutes/month remain listed

## FAQ

**How do I cancel Daily?**

As an Admin, open the dashboard billing interface and use Cancel plan. The 23 September 2025 changelog added that button.

**When does cancellation take effect?**

Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan.

**Does Daily refund unused minutes?**

The public HTML pricing and dashboard pages do not publish a cash-refund rule. The Terms of Service is a PDF download and is not quoted here.

**Is there a free allowance after I cancel add-ons?**

10,000 free participant minutes per month remain listed on the Video SDK pricing page.

**Can I pause or cap spend?**

No pause control is documented in the fetched HTML. The pricing FAQ asks about a spending limit; that answer was not in the fetched page.

## Official sources

- [Daily Video SDK pricing](https://www.daily.co/pricing/video-sdk/) (checked 2026-08-24)
- [Daily changelog 23 September 2025](https://docs.daily.co/changelog/070-2025-09-23) (checked 2026-08-24)
- [Get video chat insights from the Daily dashboard](https://docs.daily.co/docs/guides/architecture-and-monitoring/experiment-in-the-dashboard) (checked 2026-08-24)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/daily-co.json