{
  "slug": "daily-co",
  "name": "Daily",
  "domain": "daily.co",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Video and audio APIs billed per participant-minute. 10,000 free minutes each month, then $0.0040 per video participant-minute on the first paid band.",
  "directAnswer": "Cancel Daily from the billing interface in the Daily dashboard using Cancel plan. Admins make billing updates. It takes about a minute. Public HTML docs do not say when paid access ends, and they do not publish a cash-refund rule for unused minutes.",
  "price": "Usage-based",
  "priceMonthlyUsd": null,
  "planName": "Pay as you go",
  "subscriptionPlans": [
    {
      "id": "pay-as-you-go",
      "name": "Pay as you go",
      "billingOptions": [],
      "priceNote": "10,000 free participant minutes every month, then graduated per-participant-minute rates. Video and audio: $0.0040 on 10,001-100,000 minutes, then $0.0037 / $0.0034 / $0.0030 / $0.0026 / $0.0022 / $0.0015 at higher bands. Audio-only: $0.00099 on the first paid band. Phone numbers are $2 per number per month.",
      "sourceUrl": "https://www.daily.co/pricing/video-sdk/"
    },
    {
      "id": "advanced-firewall-control",
      "name": "Advanced Firewall Control",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 500
        }
      ],
      "priceNote": "$500 per month for IP Proxy and TURN server override.",
      "sourceUrl": "https://www.daily.co/pricing/video-sdk/"
    },
    {
      "id": "healthcare",
      "name": "Healthcare",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 500
        }
      ],
      "priceNote": "$500 per month for HIPAA + BAA.",
      "sourceUrl": "https://www.daily.co/pricing/video-sdk/"
    },
    {
      "id": "advanced-insights",
      "name": "Advanced Insights",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 500
        }
      ],
      "priceNote": "$500 per month for 5 seats.",
      "sourceUrl": "https://www.daily.co/pricing/video-sdk/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://docs.daily.co/changelog/070-2025-09-23",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Sign in as an Admin",
        "body": "Only Admins can make billing updates. Members cannot."
      },
      {
        "title": "Open the billing interface",
        "body": "Open the Daily dashboard billing interface. Docs link billing at dashboard.daily.co/billing when describing adding a card."
      },
      {
        "title": "Use Cancel plan",
        "body": "The 23 September 2025 changelog added a Cancel plan button to the billing interface. Follow the prompts shown there."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Only Admins change billing",
        "body": "Dashboard permissions: Admin has Make billing updates. Member does not."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "This guide covers Daily Video SDK usage and listed monthly add-ons, not Pipecat Cloud, which has a separate pricing page.",
      "warning": "Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan. Daily Terms of Service and Privacy Policy HTML pages are PDF downloads, so this guide does not quote refund or retention clauses from those files."
    }
  },
  "refundInfo": "The public HTML pricing page and dashboard docs do not publish a cash-refund rule for unused minutes or add-on time. Daily's Terms of Service is offered as a PDF download, so this guide does not quote a refund clause from it.",
  "pauseInfo": "No subscription pause option is documented in the public HTML pricing page, changelog or dashboard guide. The pricing FAQ asks whether you can set a spending limit or cap usage; that answer was not in the fetched HTML.",
  "downgradeInfo": "10,000 free participant minutes per month remain listed after you are on usage pricing. Recurring add-ons (Advanced Firewall Control, Healthcare, Advanced Insights) are $500 per month items. Stopping a paid add-on or plan is the Cancel plan control in billing. No separate in-app downgrade label is published beyond that.",
  "dataRetentionInfo": "The public HTML pricing FAQ asks about the retention policy around metrics and logs, but the answer was not in the fetched page. Daily's Privacy Policy HTML is a PDF download, so this guide does not quote a retention window from it.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None published in public HTML"
    },
    {
      "k": "Effective",
      "v": "Not documented in public HTML"
    },
    {
      "k": "Free plan after",
      "v": "10,000 free minutes/month remain listed"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Daily?",
      "answer": "As an Admin, open the dashboard billing interface and use Cancel plan. The 23 September 2025 changelog added that button."
    },
    {
      "question": "When does cancellation take effect?",
      "answer": "Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan."
    },
    {
      "question": "Does Daily refund unused minutes?",
      "answer": "The public HTML pricing and dashboard pages do not publish a cash-refund rule. The Terms of Service is a PDF download and is not quoted here."
    },
    {
      "question": "Is there a free allowance after I cancel add-ons?",
      "answer": "10,000 free participant minutes per month remain listed on the Video SDK pricing page."
    },
    {
      "question": "Can I pause or cap spend?",
      "answer": "No pause control is documented in the fetched HTML. The pricing FAQ asks about a spending limit; that answer was not in the fetched page."
    }
  ],
  "officialSources": [
    {
      "title": "Daily Video SDK pricing",
      "url": "https://www.daily.co/pricing/video-sdk/",
      "lastCheckedAt": "2026-08-24"
    },
    {
      "title": "Daily changelog 23 September 2025",
      "url": "https://docs.daily.co/changelog/070-2025-09-23",
      "lastCheckedAt": "2026-08-24"
    },
    {
      "title": "Get video chat insights from the Daily dashboard",
      "url": "https://docs.daily.co/docs/guides/architecture-and-monitoring/experiment-in-the-dashboard",
      "lastCheckedAt": "2026-08-24"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-24",
  "nextReviewAt": "2026-10-23",
  "urls": {
    "guide": "https://canicancelit.com/cancel/daily-co",
    "json": "https://canicancelit.com/cancel/daily-co.json",
    "markdown": "https://canicancelit.com/cancel/daily-co.md"
  }
}