{
  "slug": "cyberghost",
  "name": "CyberGhost VPN",
  "domain": "cyberghostvpn.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Consumer VPN service for privacy and secure browsing.",
  "directAnswer": "Cancel CyberGhost VPN from the Subscriptions page in the CyberGhost account: choose Cancel Subscription, then Continue To Cancel and confirm. It takes about 2 minutes, and the VPN remains active through the current paid term. Refunds require a support request, within 14 days for a one-month plan or 45 days for subscriptions of six months or longer.",
  "price": "$12.99 / month",
  "priceMonthlyUsd": 12.99,
  "planName": "CyberGhost VPN",
  "subscriptionPlans": [
    {
      "id": "cyberghost-vpn",
      "name": "CyberGhost VPN",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 12.99
        },
        {
          "cycle": "year",
          "priceUsd": 56.94
        }
      ],
      "priceNote": "$41.94 for six months; promotional 26-month term $56.94, then $56.94 per year",
      "sourceUrl": "https://www.cyberghostvpn.com/buy/cyberghost-vpn-3"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.cyberghostvpn.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Subscriptions",
        "body": "Sign in to the CyberGhost account and open Subscriptions."
      },
      {
        "title": "Cancel the subscription",
        "body": "Choose Cancel Subscription, then Continue To Cancel."
      },
      {
        "title": "Confirm",
        "body": "Complete the confirmation. The VPN remains active through the current paid term."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "Open Settings, tap your name and choose Subscriptions."
      },
      {
        "title": "Cancel CyberGhost",
        "body": "Select CyberGhost VPN and tap Cancel Subscription."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Google Play, then the profile menu, Payments & subscriptions and Subscriptions."
      },
      {
        "title": "Cancel CyberGhost",
        "body": "Select CyberGhost VPN, tap Cancel subscription and confirm."
      }
    ],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "CyberGhost documents 14 days for a one-month purchase and 45 days for subscriptions of six months or longer. Refunds require a support request. Apple purchases follow Apple's rules.",
  "pauseInfo": "No subscription-billing pause is documented in the official cancellation and account pages reviewed.",
  "downgradeInfo": "Turning off renewal keeps VPN access until the paid term ends. No permanent free CyberGhost VPN tier is documented.",
  "dataRetentionInfo": "Cancellation does not delete the CyberGhost account. Account deletion is a separate permanent action and requires cancelling the subscription first.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of paid term"
    },
    {
      "k": "1-month refund",
      "v": "14 days"
    },
    {
      "k": "6+ month refund",
      "v": "45 days"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "When does CyberGhost cancellation take effect?",
      "answer": "At the end of the current paid term."
    },
    {
      "question": "What is the refund window?",
      "answer": "14 days for one-month plans and 45 days for plans of six months or longer, subject to the policy."
    },
    {
      "question": "How do I cancel a mobile purchase?",
      "answer": "Use Apple Subscriptions or Google Play Subscriptions."
    },
    {
      "question": "Does cancellation delete my account?",
      "answer": "No. Delete the account separately after the subscription is cancelled."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel a CyberGhost subscription",
      "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "CyberGhost refund policy",
      "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213834369-CyberGhost-VPN-s-Refund-Policy",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Delete a CyberGhost account",
      "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017378259-How-Can-I-Delete-My-CyberGhost-VPN-Account",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "CyberGhost purchase options",
      "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213650885-How-to-Purchase-a-Subscription",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "CyberGhost pricing",
      "url": "https://www.cyberghostvpn.com/buy/cyberghost-vpn-3",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Cancel an Apple subscription",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Cancel a Google Play subscription",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-10"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-10",
  "nextReviewAt": "2026-10-09",
  "urls": {
    "guide": "https://canicancelit.com/cancel/cyberghost",
    "json": "https://canicancelit.com/cancel/cyberghost.json",
    "markdown": "https://canicancelit.com/cancel/cyberghost.md"
  }
}