# How to cancel Cronitor

Cancel Cronitor from the account settings page: use the subscription cancellation control, or ask customer support to cancel. It takes about 2 minutes, and access remains available through the end of the already paid billing cycle. Cronitor promises a full refund for any reason during the first 60 days; outside that, fees are generally non-refundable.

Monitoring for cron jobs, heartbeats, websites, APIs, real user activity and status pages.

- Category: Monitoring
- Entry plan: Business at $2 / monitor / month
- Billed via: web, invoice
- Difficulty: Easy (2.4 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://cronitor.io/sign-up?billing_frequency=month&flow=trial&plan=metered
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/cronitor

## Cancel in a web browser

> Cancel from account settings or contact customer support.

1. **Open account settings** Sign in to Cronitor and open the account settings page. The live billing FAQ identifies account settings as the cancellation location.
2. **Cancel the subscription renewal** Use the subscription cancellation control in account settings. Cronitor also permits cancellation through customer support.
3. **Confirm the billing-cycle end** Verify that renewal is stopped. Access remains available through the end of the already paid billing cycle.

## Cancel a team plan

1. **Use an administrator account** Cronitor documents billing access as an Administrator capability. User and Read-only roles cannot access billing.
2. **Coordinate an invoiced Enterprise plan** Enterprise uses flexible invoice billing. Check the signed contract and contact support for any invoice-specific notice requirement.

> **Warning:** Billing is an Administrator capability. Check Enterprise contracts for invoice-specific notice terms.

## Refunds, pausing, downgrades and your data

- **Refunds:** Cronitor's live signup page promises a full refund for any reason during the first 60 days. Outside that guarantee, subscription fees are non-refundable except where required by law, although support may grant a case-by-case refund.
- **Pausing:** No paid-subscription pause option is documented. Pausing an individual monitor is a product control and does not cancel subscription billing.
- **Downgrading:** Cronitor says customers can switch plans at any time and offers a free Hacker plan. Its public pages do not document the exact downgrade controls or when a move to Hacker takes effect.
- **Account data:** Cronitor may retain information while the account is active and as needed for service, legal obligations, disputes and agreements. Deleted information may persist with providers and in backups for a reasonable period. Privacy erasure requests can be emailed to support.

## At a glance

- Effective: End of billing cycle
- Refund window: First 60 days
- Subscription pause: Not documented
- Free plan: Hacker

## FAQ

**Where do I cancel Cronitor?**

Cronitor says to cancel from the account settings page. Its terms also allow cancellation through customer support.

**Does Cronitor access stop immediately?**

No. The terms say access remains available through the end of the paid billing cycle.

**Can I get a Cronitor refund?**

The live signup page offers a full refund for any reason during the first 60 days. Outside that guarantee, fees are generally non-refundable.

**Can I pause Cronitor instead?**

No subscription pause is documented. Pausing monitors is not the same as pausing billing.

**What happens to deleted Cronitor data?**

Deleted information may remain with third-party providers and in backups for a reasonable period, and some records may be retained for legal obligations.

## Official sources

- [Cronitor pricing](https://cronitor.io/pricing) (checked 2026-08-08)
- [Cronitor signup and billing FAQ](https://cronitor.io/sign-up?billing_frequency=month&flow=trial&plan=metered) (checked 2026-08-08)
- [Cronitor terms and conditions](https://cronitor.io/terms) (checked 2026-08-08)
- [Cronitor teams and user roles](https://cronitor.io/docs/teams-roles) (checked 2026-08-08)
- [Cronitor privacy policy](https://cronitor.io/privacy) (checked 2026-08-08)
- [Cronitor monitor API](https://cronitor.io/docs/monitors-api) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/cronitor.json