{
  "slug": "cronitor",
  "name": "Cronitor",
  "domain": "cronitor.io",
  "category": "monitoring",
  "categoryName": "Monitoring",
  "description": "Monitoring for cron jobs, heartbeats, websites, APIs, real user activity and status pages.",
  "directAnswer": "Cancel Cronitor from the account settings page: use the subscription cancellation control, or ask customer support to cancel. It takes about 2 minutes, and access remains available through the end of the already paid billing cycle. Cronitor promises a full refund for any reason during the first 60 days; outside that, fees are generally non-refundable.",
  "price": "$2 / monitor / month",
  "priceMonthlyUsd": null,
  "planName": "Business",
  "subscriptionPlans": [
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [],
      "priceNote": "Usage-based monthly billing: $2 per monitor, $5 per dashboard user, $5 per user for SAML, $1 per 1,000 synthetic checks, $10 per 100,000 RUM events, $25 per branded status page, $50 per private status page and $25 per 1,000 additional subscribers.",
      "sourceUrl": "https://cronitor.io/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Starts at $6,000 per year with custom features, support and flexible invoice billing.",
      "sourceUrl": "https://cronitor.io/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://cronitor.io/sign-up?billing_frequency=month&flow=trial&plan=metered",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open account settings",
        "body": "Sign in to Cronitor and open the account settings page. The live billing FAQ identifies account settings as the cancellation location."
      },
      {
        "title": "Cancel the subscription renewal",
        "body": "Use the subscription cancellation control in account settings. Cronitor also permits cancellation through customer support."
      },
      {
        "title": "Confirm the billing-cycle end",
        "body": "Verify that renewal is stopped. Access remains available through the end of the already paid billing cycle."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use an administrator account",
        "body": "Cronitor documents billing access as an Administrator capability. User and Read-only roles cannot access billing."
      },
      {
        "title": "Coordinate an invoiced Enterprise plan",
        "body": "Enterprise uses flexible invoice billing. Check the signed contract and contact support for any invoice-specific notice requirement."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Cancel from account settings or contact customer support."
    },
    "team": {
      "warning": "Billing is an Administrator capability. Check Enterprise contracts for invoice-specific notice terms."
    }
  },
  "refundInfo": "Cronitor's live signup page promises a full refund for any reason during the first 60 days. Outside that guarantee, subscription fees are non-refundable except where required by law, although support may grant a case-by-case refund.",
  "pauseInfo": "No paid-subscription pause option is documented. Pausing an individual monitor is a product control and does not cancel subscription billing.",
  "downgradeInfo": "Cronitor says customers can switch plans at any time and offers a free Hacker plan. Its public pages do not document the exact downgrade controls or when a move to Hacker takes effect.",
  "dataRetentionInfo": "Cronitor may retain information while the account is active and as needed for service, legal obligations, disputes and agreements. Deleted information may persist with providers and in backups for a reasonable period. Privacy erasure requests can be emailed to support.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Refund window",
      "v": "First 60 days"
    },
    {
      "k": "Subscription pause",
      "v": "Not documented"
    },
    {
      "k": "Free plan",
      "v": "Hacker"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel Cronitor?",
      "answer": "Cronitor says to cancel from the account settings page. Its terms also allow cancellation through customer support."
    },
    {
      "question": "Does Cronitor access stop immediately?",
      "answer": "No. The terms say access remains available through the end of the paid billing cycle."
    },
    {
      "question": "Can I get a Cronitor refund?",
      "answer": "The live signup page offers a full refund for any reason during the first 60 days. Outside that guarantee, fees are generally non-refundable."
    },
    {
      "question": "Can I pause Cronitor instead?",
      "answer": "No subscription pause is documented. Pausing monitors is not the same as pausing billing."
    },
    {
      "question": "What happens to deleted Cronitor data?",
      "answer": "Deleted information may remain with third-party providers and in backups for a reasonable period, and some records may be retained for legal obligations."
    }
  ],
  "officialSources": [
    {
      "title": "Cronitor pricing",
      "url": "https://cronitor.io/pricing",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cronitor signup and billing FAQ",
      "url": "https://cronitor.io/sign-up?billing_frequency=month&flow=trial&plan=metered",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cronitor terms and conditions",
      "url": "https://cronitor.io/terms",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cronitor teams and user roles",
      "url": "https://cronitor.io/docs/teams-roles",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cronitor privacy policy",
      "url": "https://cronitor.io/privacy",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cronitor monitor API",
      "url": "https://cronitor.io/docs/monitors-api",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/cronitor",
    "json": "https://canicancelit.com/cancel/cronitor.json",
    "markdown": "https://canicancelit.com/cancel/cronitor.md"
  }
}