{
  "slug": "copy-ai",
  "name": "Copy.ai",
  "domain": "copy.ai",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "AI platform for marketing and sales content, workflows and go-to-market automation.",
  "directAnswer": "Cancel Copy.ai by emailing cancel@copy.ai from the account email and requesting non-renewal. It takes about 5 minutes to send; access continues until the end of the current term. Copy.ai documents a full refund only within 5 calendar days of the initial purchase, then payments are non-refundable.",
  "price": "$29 / month",
  "priceMonthlyUsd": 29,
  "planName": "Chat",
  "subscriptionPlans": [
    {
      "id": "chat",
      "name": "Chat",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 29
        },
        {
          "cycle": "year",
          "priceUsd": 288
        }
      ],
      "priceNote": "$29 monthly or $288 annually for 5 seats",
      "sourceUrl": "https://www.copy.ai/prices"
    },
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 12000
        }
      ],
      "priceNote": "$12,000 annually for up to 75 seats",
      "sourceUrl": "https://www.copy.ai/prices"
    },
    {
      "id": "expansion",
      "name": "Expansion",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 24000
        }
      ],
      "priceNote": "$24,000 annually for up to 150 seats",
      "sourceUrl": "https://www.copy.ai/prices"
    },
    {
      "id": "scale",
      "name": "Scale",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 36000
        }
      ],
      "priceNote": "$36,000 annually for up to 200 seats",
      "sourceUrl": "https://www.copy.ai/prices"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing under an order form",
      "sourceUrl": "https://www.copy.ai/prices"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.7,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.copy.ai/terms-of-service",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Write from the account email",
        "body": "Send the request from the email address used for the Copy.ai account."
      },
      {
        "title": "Email cancel@copy.ai",
        "body": "Identify the active plan and ask Copy.ai to stop renewal at the end of the current term."
      },
      {
        "title": "Keep the confirmation",
        "body": "Ask Copy.ai to confirm the cancellation and final access date in writing."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Review the order form",
        "body": "Find the Enterprise order form and check its term, renewal and notice requirements."
      },
      {
        "title": "Send written notice",
        "body": "Send the required non-renewal notice to the contact listed in the agreement."
      },
      {
        "title": "Request confirmation",
        "body": "Ask for written confirmation of the affected order and end date."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "warning": "The current terms document cancellation by email, so keep the written reply."
    },
    "team": {
      "warning": "Enterprise pricing and cancellation terms can be changed by the signed order form."
    }
  },
  "refundInfo": "Copy.ai documents a full refund when cancellation is requested within 5 calendar days of the initial purchase. After that window, payments are non-refundable unless law requires otherwise.",
  "pauseInfo": "No subscription pause feature is documented on the opened official pages.",
  "downgradeInfo": "Self-serve customers can downgrade a plan; the pricing FAQ says unused value is applied as credit to the next monthly bill.",
  "dataRetentionInfo": "Subscription cancellation is separate from deletion. A privacy deletion request can be sent to Copy.ai, with limited retention where required for legal or operational reasons.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "5 days from initial purchase"
    },
    {
      "k": "Effective",
      "v": "End of subscription term"
    },
    {
      "k": "Cancellation channel",
      "v": "Email"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Copy.ai?",
      "answer": "Email cancel@copy.ai from the account email, identify the plan and request written confirmation of non-renewal."
    },
    {
      "question": "When does Copy.ai cancellation take effect?",
      "answer": "Cancellation takes effect at the end of the current subscription term and access continues until then."
    },
    {
      "question": "Can I get a Copy.ai refund?",
      "answer": "A full refund is documented within 5 calendar days of the initial purchase. Later payments are non-refundable unless law requires otherwise."
    },
    {
      "question": "Can I downgrade Copy.ai?",
      "answer": "Yes. The pricing FAQ says unused higher-plan value becomes credit toward the next monthly bill."
    },
    {
      "question": "Does cancelling Copy.ai delete my account?",
      "answer": "No. Privacy deletion is a separate request."
    }
  ],
  "officialSources": [
    {
      "title": "Copy.ai plans and pricing",
      "url": "https://www.copy.ai/prices",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Copy.ai terms of service",
      "url": "https://www.copy.ai/terms-of-service",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Copy.ai privacy notice",
      "url": "https://www.copy.ai/privacy-notice",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/copy-ai",
    "json": "https://canicancelit.com/cancel/copy-ai.json",
    "markdown": "https://canicancelit.com/cancel/copy-ai.md"
  }
}