# How to cancel Copper

The Account Owner cancels Copper from Settings, Billing, then Request Cancellation and follows the prompts. It takes about two minutes and schedules cancellation for the next renewal date. Copper does not provide partial refunds.

CRM designed around Google Workspace and Gmail workflows.

- Category: SEO & marketing
- Entry plan: Basic at $29 / seat / month
- Billed via: web
- Difficulty: Easy (1.6 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.copper.com/en/articles/8823468-cancel-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/copper

## Cancel in a web browser

1. **Open Billing** Sign in as the Account Owner, then go to Settings and Billing.
2. **Request cancellation** Click Request Cancellation and follow the prompts shown in Copper.

## Refunds, pausing, downgrades and your data

- **Refunds:** Copper states that it does not offer partial refunds.
- **Pausing:** No subscription-pause option is documented in Copper's checked subscription and billing help collection.
- **Downgrading:** Copper documents plan-tier changes, but does not document an automatic free-tier downgrade after cancellation.
- **Account data:** Copper generally keeps expired-account data for at least 30 days and says it is generally purged within 180 days after the subscription expires. Export before cancellation if needed.

## At a glance

- Cancellation fee: None documented
- Refund window: No partial refunds
- Effective: Next renewal date
- Free plan after: Not documented

## FAQ

**Who can cancel Copper?**

Only the Account Owner can request cancellation or a billing change.

**When does Copper cancellation take effect?**

The account is scheduled to cancel on its next renewal date.

**Can support cancel Copper?**

Yes. Use Copper's in-app chat or email support@copper.com; replies can take up to 24 hours.

**Does Copper issue partial refunds?**

No. Copper explicitly says partial refunds are not offered.

**How long is Copper data retained?**

Generally at least 30 days after expiry, with purge generally completed within 180 days.

## Official sources

- [Copper pricing](https://www.copper.com/pricing) (checked 2026-08-13)
- [Cancel subscription](https://support.copper.com/en/articles/8823468-cancel-subscription) (checked 2026-08-13)
- [Data privacy and security at Copper](https://support.copper.com/en/articles/8823375-data-privacy-and-security-at-copper) (checked 2026-08-13)
- [Subscription and billing](https://support.copper.com/en/collections/9574704-subscription-and-billing) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/copper.json