{
  "slug": "contentful",
  "name": "Contentful",
  "domain": "contentful.com",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Hosted composable content platform with APIs, editorial workspaces and organization-based subscriptions.",
  "directAnswer": "Cancel Contentful Lite in Organization settings and subscriptions by opening the space license menu and selecting Cancel subscription. It takes about 2 minutes and remains active through the paid period, then moves to Free. Contentful publishes no standard prorated refund.",
  "price": "$300 / month",
  "priceMonthlyUsd": 300,
  "planName": "Lite",
  "subscriptionPlans": [
    {
      "id": "lite",
      "name": "Lite",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 300
        }
      ],
      "priceNote": "$300 per month",
      "sourceUrl": "https://www.contentful.com/pricing/"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://www.contentful.com/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://app.contentful.com/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open organization subscriptions",
        "body": "Sign in to Contentful, open Organization settings and subscriptions, then select Subscription."
      },
      {
        "title": "Cancel the Lite space license",
        "body": "Open the actions menu beside the Lite space license and choose Cancel subscription. Deleting a space alone does not cancel its license."
      },
      {
        "title": "Use the service through the paid period",
        "body": "Recurring billing stops and the organization moves to Free at the end of the current billing period. Contentful sends a confirmation email."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Premium follows the signed agreement",
        "body": "Premium is a custom sales plan. Contact the account team and follow the cancellation or non-renewal terms in the signed agreement."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Contentful does not publish a standard prorated refund for a normal cancellation. The Lite subscription stays available through the current paid period.",
  "pauseInfo": "Contentful documents no subscription pause.",
  "downgradeInfo": "A cancelled Lite subscription moves to Free at the end of the current billing period. The organization must comply with Free plan limits.",
  "dataRetentionInfo": "Deleting an account permanently removes its content. Contentful's privacy materials say customer content is deleted within a reasonable period of up to 35 days after a valid post-termination request.",
  "factRows": [
    {
      "k": "Takes effect",
      "v": "End of billing period"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    },
    {
      "k": "Standard refund",
      "v": "No"
    },
    {
      "k": "Space deletion cancels",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Does deleting a Contentful space cancel the license?",
      "answer": "No. Contentful warns that deleting a space does not cancel its space license. Cancel the subscription separately."
    },
    {
      "question": "When does Contentful Lite cancellation take effect?",
      "answer": "At the end of the current billing period, when the organization moves to Free."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Contentful does not document a standard prorated refund for a normal cancellation."
    },
    {
      "question": "Can I pause Contentful?",
      "answer": "Contentful documents no subscription pause."
    }
  ],
  "officialSources": [
    {
      "title": "Contentful pricing",
      "url": "https://www.contentful.com/pricing/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel a space license - Contentful Help Center",
      "url": "https://www.contentful.com/help/admin/billing-subscription/cancel-space-license/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Improved cancellation flow - Contentful changelog",
      "url": "https://www.contentful.com/developers/changelog/improved-cancellation-flow-for-subscriptions/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Manage space licenses - Contentful Help Center",
      "url": "https://www.contentful.com/help/admin/billing-subscription/manage-space-licenses/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Delete a Contentful account",
      "url": "https://www.contentful.com/help/admin/account-settings/delete-account/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Contentful Terms of Service",
      "url": "https://www.contentful.com/legal/terms-of-service/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/contentful",
    "json": "https://canicancelit.com/cancel/contentful.json",
    "markdown": "https://canicancelit.com/cancel/contentful.md"
  }
}