# How to cancel Cohere

Stop Cohere API charges from Billing and Usage in the dashboard, then delete the account under Your Profile, Danger Zone, Delete my Account if you want it closed. Production keys are pay-as-you-go, billed at month-end or when charges hit $250. No public refund window is documented for unused API usage.

Enterprise AI platform whose developer API offers Command, Embed and Rerank models. Production keys are billed pay-as-you-go.

- Category: Developer infrastructure
- Entry plan: Production API at Pay as you go
- Billed via: web
- Difficulty: Medium (4.5 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://dashboard.cohere.com/billing
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/cohere

## Cancel in a web browser

> Self-serve Production usage is billed from the dashboard. There is no published Cancel subscription button.

1. **Open Billing and Usage** Sign in to dashboard.cohere.com and open Billing and Usage. Payment methods and the spending-limit tab live here.
2. **Stop further Production charges** Set or lower the monthly spending limit and stop using Production API keys. Official docs do not publish a Cancel subscription button because Production usage is pay-as-you-go.
3. **Delete the account if you want it closed** Select Your Profile, open the Danger Zone tab, and click Delete my Account. You can also request User ID deletion by email.

## Cancel a team plan

> Organizations share one billing portal. Only Owners complete the Go to Production workflow.

1. **Use an organization Owner for Production billing** A Production key requires Owner privileges. Personal accounts cannot add members until they belong to an organization.
2. **Handle enterprise contracts with sales** North, Compass, private deployments and committed Model Vault terms follow the customer's agreement, not the self-serve Danger Zone path.

## Refunds, pausing, downgrades and your data

- **Refunds:** No public refund window is documented for unused pay-as-you-go API usage. The Terms of Use say an interruption of service does not require a refund.
- **Pausing:** No pause option is documented. Lowering the spending limit or stopping Production key use is the documented way to avoid further charges.
- **Downgrading:** There is no paid-to-free plan toggle. Using only a Trial key returns you to free, rate-limited usage. Deleting the account closes the Platform login.
- **Account data:** Delete the account from Your Profile, Danger Zone, Delete my Account. Personal information is kept while needed, including while an account exists. For Enterprise Users, Platform inputs and outputs are generally retained 30 days.

## At a glance

- Cancellation fee: None documented
- Refund window: None documented
- Effective: When Production use stops; account deletion is immediate
- Free plan after: Yes, Trial keys

## FAQ

**Is there a monthly Cohere subscription to cancel?**

Self-serve Production usage is pay-as-you-go. There is no published Cancel subscription button. Stop Production use, set a spending limit, or delete the account.

**When am I billed for Cohere?**

Trial keys are free. Production keys are billed at the end of every calendar month or when outstanding balances reach $250.

**How do I delete my Cohere account?**

Your Profile, then the Danger Zone tab, then Delete my Account. You can also email a request to delete the User ID.

**Can I get a refund for unused tokens?**

No public unused-usage refund is documented.

**Are North or Compass the same as the API?**

No. They are enterprise workplace and search products with custom pricing.

## Official sources

- [Cohere Pricing](https://cohere.com/pricing) (checked 2026-08-17)
- [How Does Cohere's Pricing Work? - Cohere Docs](https://docs.cohere.com/docs/how-does-cohere-pricing-work) (checked 2026-08-17)
- [Frequently Asked Questions About Cohere](https://docs.cohere.com/docs/cohere-faqs) (checked 2026-08-17)
- [Cohere Privacy Policy](https://cohere.com/privacy) (checked 2026-08-17)
- [Cohere Terms of Use](https://cohere.com/terms-of-use) (checked 2026-08-17)
- [Errors - Cohere API reference](https://docs.cohere.com/reference/errors) (checked 2026-08-17)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/cohere.json