{
  "slug": "coda",
  "name": "Superhuman Docs",
  "domain": "superhuman.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Collaborative documents and database workspaces with tables, formulas, automations, integrations and AI.",
  "directAnswer": "Cancel a standalone Superhuman Docs workspace from Admin settings under Workspace plan by choosing Compare plans and downgrading to Free; bundled subscriptions are cancelled from the Superhuman Subscription page. It takes a few minutes, and paid access continues through the current billing period. Payments are non-refundable, but standalone Docs workspaces receive prorated account credit for unused charges.",
  "price": "$12 / Doc Maker / month, billed annually",
  "priceMonthlyUsd": 12,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 15
        },
        {
          "cycle": "year",
          "priceUsd": 144
        }
      ],
      "priceNote": "Per Doc Maker; Editors and Viewers are free.",
      "sourceUrl": "https://superhuman.com/docs/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 40
        },
        {
          "cycle": "year",
          "priceUsd": 396
        }
      ],
      "priceNote": "Per Doc Maker; Editors and Viewers are free.",
      "sourceUrl": "https://superhuman.com/docs/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom price through Superhuman sales.",
      "sourceUrl": "https://superhuman.com/docs/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.5,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.superhuman.com/hc/en-us/articles/46210141860877-Downgrade-your-Superhuman-Docs-workspace",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Admin settings",
        "body": "At docs.superhuman.com, select your name in the lower-left corner, then open Admin settings. You must be a workspace admin."
      },
      {
        "title": "Open Workspace plan",
        "body": "In the Billing section, open Workspace plan and select Compare plans next to the current plan."
      },
      {
        "title": "Choose Free",
        "body": "Under Free, select Downgrade. Review the warnings, select Downgrade anyway, and follow the confirmation prompts. Paid access continues through the current billing period."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Bundled workspace: cancel from Superhuman",
        "body": "If Docs is linked to a Superhuman bundle, open the Superhuman Subscription page, select Cancel Subscription, and confirm. The cancellation applies across the bundled products."
      },
      {
        "title": "Enterprise: contact the account team",
        "body": "Superhuman directs Enterprise customers to their account team or Docs Support for downgrade and cancellation help."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Superhuman's terms say payments are non-refundable and unused subscription periods are not refunded. For standalone Pro and Team or Business Docs workspaces, removing Doc Makers or cancelling creates a prorated credit on the workspace billing account for possible future charges instead of a cash refund.",
  "pauseInfo": "No subscription pause option is documented in the current Superhuman Docs downgrade, billing, or subscription-management documentation.",
  "downgradeInfo": "A standalone workspace stays paid until the end of the billing period, then moves to Free. Users have a 14-day grace period to remove paid features before affected docs become read-only. Bundled Docs billing is changed through the Superhuman subscription, and Enterprise customers must contact their account team or support.",
  "dataRetentionInfo": "Cancelling or downgrading does not delete the workspace, account, or docs. Account deletion is currently requested through care@superhuman.com and permanently deletes account data and docs owned by that account. Workspace deletion is separate, requires moving or deleting all docs and templates first, and requires the workspace to be on Free.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "No cash refunds"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Free plan after",
      "v": "Yes, for standalone Docs"
    }
  ],
  "faq": [
    {
      "question": "Is Coda now called Superhuman Docs?",
      "answer": "Yes. Coda became Superhuman Docs on July 8, 2026. Existing docs and workflows continue under the new name."
    },
    {
      "question": "Who can cancel a Superhuman Docs workspace?",
      "answer": "A workspace admin can downgrade a standalone workspace. Bundled subscriptions are managed through the Superhuman Subscription page."
    },
    {
      "question": "Does cancellation take effect immediately?",
      "answer": "No. A standalone workspace keeps its paid plan through the current billing period, then moves to Free."
    },
    {
      "question": "Does Superhuman Docs issue refunds?",
      "answer": "Payments are non-refundable. Standalone Docs billing applies a prorated account credit for unused workspace charges instead of a cash refund."
    },
    {
      "question": "What happens to docs after downgrading?",
      "answer": "The docs remain. There is a 14-day grace period to remove paid features before affected docs can become read-only."
    },
    {
      "question": "How do I delete my Superhuman Docs account?",
      "answer": "Self-serve deletion is temporarily paused. Contact care@superhuman.com; deletion is permanent and removes account data and docs you own."
    }
  ],
  "officialSources": [
    {
      "title": "Superhuman Docs pricing",
      "url": "https://superhuman.com/docs/pricing",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "What's changing: Coda becomes Superhuman Docs",
      "url": "https://help.superhuman.com/hc/en-us/articles/46210093285773-What-s-changing-Coda-becomes-Superhuman-Docs",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Downgrade your Superhuman Docs workspace",
      "url": "https://help.superhuman.com/hc/en-us/articles/46210141860877-Downgrade-your-Superhuman-Docs-workspace",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Managing your Superhuman subscription",
      "url": "https://help.superhuman.com/hc/en-us/articles/46193448402573-Managing-your-Superhuman-subscription",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Manage your Superhuman Docs billing account",
      "url": "https://help.superhuman.com/hc/en-us/articles/46210148474125-Manage-your-Superhuman-Docs-billing-account",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Delete your Superhuman Docs account",
      "url": "https://help.superhuman.com/hc/en-us/articles/46210105088013-Delete-your-Superhuman-Docs-account",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Create and manage your Superhuman Docs workspace",
      "url": "https://help.superhuman.com/hc/en-us/articles/46210170813197-Create-and-manage-your-Superhuman-Docs-workspace",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Superhuman terms of service",
      "url": "https://superhuman.com/legal/terms",
      "lastCheckedAt": "2026-08-11"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-11",
  "nextReviewAt": "2026-10-10",
  "urls": {
    "guide": "https://canicancelit.com/cancel/coda",
    "json": "https://canicancelit.com/cancel/coda.json",
    "markdown": "https://canicancelit.com/cancel/coda.md"
  }
}