{
  "slug": "clickup",
  "name": "ClickUp",
  "domain": "clickup.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Project and work management platform for tasks, documents, whiteboards, goals and team workflows.",
  "directAnswer": "Cancel ClickUp from Billing in the Workspace Settings: an owner or admin selects Downgrade or Cancel plan, chooses Free Forever and confirms. It takes about 90 seconds and takes effect at the end of the current billing cycle, with Workspace data remaining. A qualifying initial purchase or upgrade can fall under a 30-day satisfaction guarantee; other fees are non-refundable.",
  "price": "$10 / user / month",
  "priceMonthlyUsd": 10,
  "planName": "Unlimited",
  "subscriptionPlans": [
    {
      "id": "unlimited",
      "name": "Unlimited",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 10
        },
        {
          "cycle": "year",
          "priceUsd": 84
        }
      ],
      "priceNote": "$10 per user monthly or $7 per user per month billed annually",
      "sourceUrl": "https://clickup.com/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19
        },
        {
          "cycle": "year",
          "priceUsd": 144
        }
      ],
      "priceNote": "$19 per user monthly or $12 per user per month billed annually",
      "sourceUrl": "https://clickup.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Contact sales",
      "sourceUrl": "https://clickup.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.clickup.com/hc/en-us/articles/13673035695127-Downgrade-your-plan",
  "cancellationTime": "~90 seconds",
  "cancellationTimeSeconds": 90,
  "steps": {
    "web": [
      {
        "title": "Open Workspace settings",
        "body": "Click the Workspace avatar in the upper-left corner and select Settings. You must be an owner or admin to change the plan."
      },
      {
        "title": "Open Billing",
        "body": "Select Billing from the Settings sidebar to view the current plan and renewal details."
      },
      {
        "title": "Choose Downgrade or Cancel plan",
        "body": "Select Downgrade or Cancel plan, choose Free Forever and complete the confirmation flow."
      },
      {
        "title": "Review the free-plan limits",
        "body": "The change takes effect at the end of the current billing cycle. Workspace data remains, but features and usage above Free Forever limits are restricted."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Review the Enterprise agreement",
        "body": "Enterprise customers should follow the renewal and notice terms in their order form and contact their ClickUp representative before the deadline."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The documented self-serve downgrade is available to Workspace owners and admins.",
      "warning": "A downgrade keeps the data but can make paid features unavailable when the billing cycle ends."
    }
  },
  "refundInfo": "ClickUp's terms provide a 30-day satisfaction guarantee for an initial purchase or upgrade, with documented exclusions. Outside that guarantee, fees are non-refundable.",
  "pauseInfo": "No subscription pause option is documented. Downgrade to Free Forever if you want to stop paid renewal while keeping the Workspace.",
  "downgradeInfo": "The paid plan changes to Free Forever at the end of the billing cycle. Workspace data remains, but free-plan feature and usage limits apply.",
  "dataRetentionInfo": "A plan downgrade keeps Workspace data. Deleting a Workspace or personal account is a separate permanent action that ClickUp describes as unrecoverable.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "30 days if eligible"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does a ClickUp downgrade take effect?",
      "answer": "At the end of the current billing cycle. Paid features remain available until then."
    },
    {
      "question": "Does ClickUp delete Workspace data after cancellation?",
      "answer": "No. A plan downgrade keeps the Workspace data, although Free Forever limits can restrict features and usage."
    },
    {
      "question": "Can I keep using ClickUp for free?",
      "answer": "Yes. Choose Free Forever in the downgrade flow."
    },
    {
      "question": "Can I get a ClickUp refund?",
      "answer": "A qualifying initial purchase or upgrade can fall under ClickUp's 30-day satisfaction guarantee. Other fees are non-refundable."
    },
    {
      "question": "Is deleting a Workspace the same as canceling?",
      "answer": "No. Deletion is a separate permanent action, while a downgrade keeps the Workspace and its data."
    }
  ],
  "officialSources": [
    {
      "title": "Downgrade your plan - ClickUp Help",
      "url": "https://help.clickup.com/hc/en-us/articles/13673035695127-Downgrade-your-plan",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "ClickUp pricing",
      "url": "https://clickup.com/pricing",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "ClickUp Terms of Service",
      "url": "https://clickup.com/terms",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Delete a Workspace - ClickUp Help",
      "url": "https://help.clickup.com/hc/en-us/articles/6310526175895-Delete-a-Workspace",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Delete your account - ClickUp Help",
      "url": "https://help.clickup.com/hc/en-us/articles/7571260692759-Delete-your-account",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/clickup",
    "json": "https://canicancelit.com/cancel/clickup.json",
    "markdown": "https://canicancelit.com/cancel/clickup.md"
  }
}