{
  "slug": "clickhouse-cloud",
  "name": "ClickHouse Cloud",
  "domain": "clickhouse.com",
  "category": "databases-backends",
  "categoryName": "Databases & backends",
  "description": "Managed ClickHouse database service with usage-based compute and storage, automatic scaling and enterprise deployment options.",
  "directAnswer": "Cancel ClickHouse Cloud by exporting your data and deleting every Cloud service with the official clickhousectl CLI. Deletion is destructive. Pay-as-you-go usage is billed in arrears, so consumed usage can still appear on a final invoice; no standard cancellation refund is published.",
  "price": "Usage-based",
  "priceMonthlyUsd": null,
  "planName": "Basic",
  "subscriptionPlans": [
    {
      "id": "basic",
      "name": "Basic",
      "billingOptions": [],
      "priceNote": "Usage-based compute and storage pricing",
      "sourceUrl": "https://clickhouse.com/pricing"
    },
    {
      "id": "scale",
      "name": "Scale",
      "billingOptions": [],
      "priceNote": "Usage-based compute and storage pricing",
      "sourceUrl": "https://clickhouse.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://clickhouse.com/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.1,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://clickhouse.com/blog/introducing-clickhousectl-official-cli-for-clickhouse-local-and-cloud",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Export the data you need",
        "body": "Deleting a ClickHouse Cloud service is destructive. Export or move every database you need to retain before continuing."
      },
      {
        "title": "Delete each Cloud service",
        "body": "Use the official clickhousectl CLI to delete each Cloud service. A write-capable API key is required for destructive operations. Repeat this for every billable service."
      },
      {
        "title": "Check the final invoice",
        "body": "Pay-as-you-go usage is billed monthly in arrears. Already consumed usage can therefore appear after service deletion."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Follow the active Order Form",
        "body": "Committed and Enterprise subscriptions can have order-specific terms. The general terms only allow written notice when no active Order Form remains."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Deleting a service stops future service usage, but usage already consumed is still billed in arrears.",
      "warning": "Service deletion is destructive and no public recovery window is promised."
    }
  },
  "refundInfo": "ClickHouse publishes no standard refund for a customer-initiated cancellation. Its general terms only describe limited refunds for specific termination-for-breach situations.",
  "pauseInfo": "Some ClickHouse Cloud services can scale to zero and stop compute charges while idle. This is not a subscription pause, and storage or other usage can remain billable.",
  "downgradeInfo": "ClickHouse Cloud has no published permanent free hosted plan. Lowering resources or deleting services reduces future usage charges.",
  "dataRetentionInfo": "Service deletion is destructive. The public Cloud materials do not promise a post-deletion recovery window, so export data before deleting a service.",
  "factRows": [
    {
      "k": "Cancellation route",
      "v": "Delete each service"
    },
    {
      "k": "Final invoice",
      "v": "Consumed usage"
    },
    {
      "k": "Standard refund",
      "v": "Not published"
    },
    {
      "k": "Recovery window",
      "v": "Not published"
    }
  ],
  "faq": [
    {
      "question": "How do I stop ClickHouse Cloud charges?",
      "answer": "Export required data and delete every Cloud service. Already consumed pay-as-you-go usage can still appear on the final invoice."
    },
    {
      "question": "Does scale-to-zero cancel ClickHouse Cloud?",
      "answer": "No. It can stop compute charges while idle, but it does not cancel the account and other usage can remain billable."
    },
    {
      "question": "Can I get a refund?",
      "answer": "ClickHouse does not publish a standard refund for a customer-initiated cancellation."
    },
    {
      "question": "Can I recover a deleted service?",
      "answer": "The public Cloud materials promise no recovery window. Treat deletion as permanent and export data first."
    }
  ],
  "officialSources": [
    {
      "title": "ClickHouse pricing",
      "url": "https://clickhouse.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "ClickHouse general terms and conditions",
      "url": "https://clickhouse.com/legal/clickhouse-general-terms-and-conditions",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Introducing clickhousectl",
      "url": "https://clickhouse.com/blog/introducing-clickhousectl-official-cli-for-clickhouse-local-and-cloud",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/clickhouse-cloud",
    "json": "https://canicancelit.com/cancel/clickhouse-cloud.json",
    "markdown": "https://canicancelit.com/cancel/clickhouse-cloud.md"
  }
}