{
  "slug": "clerk",
  "name": "Clerk",
  "domain": "clerk.com",
  "category": "identity-privacy",
  "categoryName": "Identity & privacy",
  "description": "Hosted authentication and user-management platform for web and mobile apps, with Hobby, Pro, Business and Enterprise workspace plans.",
  "directAnswer": "Cancel Clerk from the Clerk Dashboard Billing area as an Owner or Admin, using the Plan section of the account and the prompts shown there. It takes about two minutes, and access continues until the current subscription term expires. Paid fees are non-refundable except where law requires otherwise.",
  "price": "$25 / month",
  "priceMonthlyUsd": 25,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 25
        },
        {
          "cycle": "year",
          "priceUsd": 240
        }
      ],
      "priceNote": "$25 per month billed monthly, or $20 per month billed annually ($240 per year). Includes 50,000 monthly retained users per app.",
      "sourceUrl": "https://clerk.com/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 300
        },
        {
          "cycle": "year",
          "priceUsd": 3000
        }
      ],
      "priceNote": "$300 per month billed monthly, or $250 per month billed annually ($3,000 per year).",
      "sourceUrl": "https://clerk.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing, annual billing only. Contact Clerk sales.",
      "sourceUrl": "https://clerk.com/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.3,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://dashboard.clerk.com",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Sign in as an Owner or Admin",
        "body": "Only Owner and Admin can manage workspace Billing. On Hobby and Pro, only Owner and Viewer roles exist, so the Owner must do this."
      },
      {
        "title": "Open Billing in the Clerk Dashboard",
        "body": "In the top menu bar, select Billing. Clerk's terms point to the Plan section of the customer's account for subscription fees."
      },
      {
        "title": "Cancel from the Plan section",
        "body": "Follow the prompts shown there to cancel continued access. Clerk does not publish the exact button labels. This is not Clerk Billing, which manages your application's subscribers."
      },
      {
        "title": "Note when access ends",
        "body": "Clerk's terms say access continues after a notice of cancellation until the current subscription term expires."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Only Owner or Admin can change Billing",
        "body": "Owner and Admin can view and manage workspace Billing. Developer can view it. Support and Viewer cannot."
      },
      {
        "title": "Enterprise and order forms",
        "body": "Enterprise is custom and billed annually. If an Order Form applies, those commercial terms sit with the Standard Terms. Public docs do not give a separate self-serve Enterprise cancel path."
      },
      {
        "title": "Deleting an application is separate",
        "body": "Only the Owner can delete applications. Public docs do not treat application deletion as cancelling the workspace subscription."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Cancel the Clerk workspace plan from Billing. Clerk Billing is a different product for your own customers' subscriptions.",
      "warning": "Exact cancel-button labels are not published. Follow the prompts on the Billing / Plan page."
    }
  },
  "refundInfo": "Clerk's Standard Terms state that, except as otherwise required by applicable law, paid Fees are non-refundable. Subscription fees may be billed monthly or annually.",
  "pauseInfo": "No pause option is documented for a Clerk Pro or Business subscription.",
  "downgradeInfo": "Hobby remains available as a free plan. Clerk does not publish a labelled Pro-to-Hobby control. After you cancel, access continues until the current subscription term expires.",
  "dataRetentionInfo": "Clerk stores personal information while you use the Services or as needed for the collected purposes, disputes and legal compliance. Request deletion at privacy@clerk.dev. Application Logs are kept 1 day on Hobby, 7 days on Pro and 30 days on Business. Full data exports are listed on every plan. End-user Customer Data is handled by the application owner.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "End of current term"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Hobby"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel Clerk itself?",
      "answer": "In the Clerk Dashboard, open workspace Billing as an Owner or Admin. That is not the same as cancelling a subscriber inside Clerk Billing."
    },
    {
      "question": "When does access end?",
      "answer": "Clerk's terms say access continues after you cancel until the current subscription term expires."
    },
    {
      "question": "Are Clerk fees refundable?",
      "answer": "Paid fees are non-refundable except where law requires otherwise."
    },
    {
      "question": "Is there a free plan after I cancel?",
      "answer": "Hobby is free, with a 50,000 monthly retained user cap per app. Clerk does not publish the exact downgrade control."
    },
    {
      "question": "Who can change billing?",
      "answer": "Owner and Admin can manage Billing. On Hobby and Pro only Owner and Viewer exist, so the Owner must change billing."
    },
    {
      "question": "Does deleting my Clerk application cancel the subscription?",
      "answer": "Public docs do not say that. Only the Owner can delete applications, and that action is documented separately from Billing."
    }
  ],
  "officialSources": [
    {
      "title": "Clerk Standard Terms and Conditions",
      "url": "https://clerk.com/legal/standard-terms",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Clerk pricing",
      "url": "https://clerk.com/pricing",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage your workspace",
      "url": "https://clerk.com/docs/guides/dashboard/overview",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Manage team access",
      "url": "https://clerk.com/docs/guides/dashboard/manage-team-access",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Clerk Privacy Policy",
      "url": "https://clerk.com/legal/privacy",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/clerk",
    "json": "https://canicancelit.com/cancel/clerk.json",
    "markdown": "https://canicancelit.com/cancel/clerk.md"
  }
}