{
  "slug": "clay",
  "name": "Clay",
  "domain": "clay.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "GTM data-enrichment and workflow platform for prospecting and CRM automation.",
  "directAnswer": "End a paid Clay plan from the profile menu, Settings and Plans & billing. Select Change plan or Switch plan, choose Free and confirm. Paid credits remain usable through the current billing cycle, then the workspace moves to Free. Clay recommends downgrading instead of full cancellation when long-term data preservation matters.",
  "price": "$167 / month billed annually",
  "priceMonthlyUsd": 167,
  "planName": "Launch",
  "subscriptionPlans": [
    {
      "id": "launch",
      "name": "Launch",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 185
        },
        {
          "cycle": "year",
          "priceUsd": 2004
        }
      ],
      "priceNote": "Starts at $185 monthly or $167 per month billed annually, with 15,000 actions and 2,500 data credits monthly at entry.",
      "sourceUrl": "https://www.clay.com/pricing"
    },
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 495
        },
        {
          "cycle": "year",
          "priceUsd": 5352
        }
      ],
      "priceNote": "Starts at $495 monthly or $446 per month billed annually, with 40,000 actions and 6,000 data credits monthly at entry.",
      "sourceUrl": "https://www.clay.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing and usage limits.",
      "sourceUrl": "https://www.clay.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://university.clay.com/docs/actions-data-credits",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Plans and billing",
        "body": "Select the profile picture in the top-right corner, open Settings and select Plans & billing."
      },
      {
        "title": "Change the plan",
        "body": "Select Change plan or Switch plan to open the available tiers."
      },
      {
        "title": "Choose Free",
        "body": "Select the Free plan and confirm the downgrade. Review the effective date before finishing."
      },
      {
        "title": "Use remaining credits",
        "body": "Use excess data credits before the current billing cycle ends, when the lower Free-plan limit applies."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Clay does not publish a general subscription-refund window in its plan and cancellation documentation. Purchased domains do not receive partial refunds when canceled before the annual term ends.",
  "pauseInfo": "Clay does not document a subscription-billing pause. Downgrading to Free is the documented lower-cost option.",
  "downgradeInfo": "A downgrade keeps tables, flows and configurations intact with Free-plan limits. Excess data credits remain usable until the current cycle ends.",
  "dataRetentionInfo": "Clay says data remains stored after cancellation, but long-term retention is not guaranteed after extended inactivity. It recommends a downgrade instead of full cancellation when preservation matters.",
  "factRows": [
    {
      "k": "After cancellation",
      "v": "Free plan temporarily"
    },
    {
      "k": "Credits",
      "v": "Usable to cycle end"
    },
    {
      "k": "Data",
      "v": "No long-term guarantee"
    },
    {
      "k": "Pause",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Clay?",
      "answer": "Open Settings and Plans & billing, select Change plan or Switch plan, choose Free and confirm."
    },
    {
      "question": "What happens to Clay credits after cancellation?",
      "answer": "Excess data credits remain available until the current cycle ends, then the Free-plan limit applies."
    },
    {
      "question": "Does Clay delete data after cancellation?",
      "answer": "Clay says data remains stored, but does not guarantee long-term retention after extended inactivity."
    },
    {
      "question": "Can I pause Clay?",
      "answer": "No billing pause is documented. Clay recommends downgrading when data preservation matters."
    }
  ],
  "officialSources": [
    {
      "title": "Clay pricing",
      "url": "https://www.clay.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Clay Plans and billing",
      "url": "https://university.clay.com/docs/plans-and-billing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Clay Actions and Data Credits",
      "url": "https://university.clay.com/docs/actions-data-credits",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Buying email accounts in Clay",
      "url": "https://university.clay.com/docs/buying-email-accounts",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/clay",
    "json": "https://canicancelit.com/cancel/clay.json",
    "markdown": "https://canicancelit.com/cancel/clay.md"
  }
}