{
  "slug": "classpass",
  "name": "ClassPass",
  "domain": "classpass.com",
  "category": "fitness-wellness",
  "categoryName": "Fitness & wellness",
  "description": "Monthly fitness and wellness membership that uses credits for classes, gym time and appointments at participating venues.",
  "directAnswer": "Cancel ClassPass on the website under Account, then Settings, or in the app under Profile, Settings and Billing. It takes about two minutes; ClassPass recommends submitting the request at least 48 hours before renewal. Paid access continues through the current prepaid cycle, while trial cancellation is immediate, and remaining credits are then lost. There is no membership cancellation fee.",
  "price": "$19 / month",
  "priceMonthlyUsd": 19,
  "planName": "8 credits",
  "subscriptionPlans": [
    {
      "id": "8-credits",
      "name": "8 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    },
    {
      "id": "18-credits",
      "name": "18 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 39
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    },
    {
      "id": "33-credits",
      "name": "33 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 69
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    },
    {
      "id": "48-credits",
      "name": "48 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 99
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    },
    {
      "id": "75-credits",
      "name": "75 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 149
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    },
    {
      "id": "125-credits",
      "name": "125 credits",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 249
        }
      ],
      "priceNote": "Monthly USD option displayed on the official plans page; plan availability and pricing vary by location.",
      "sourceUrl": "https://classpass.com/plans?webview=1"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.1,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://help.classpass.com/hc/en-us/articles/204578119-How-do-I-cancel-my-ClassPass-membership",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Account",
        "body": "Sign in on the ClassPass website, click your initial on the right and select Account."
      },
      {
        "title": "Open Settings",
        "body": "Select Settings from the menu on the left."
      },
      {
        "title": "Click Cancel your membership",
        "body": "Select the red Cancel your membership link."
      },
      {
        "title": "Confirm the request",
        "body": "Follow the prompts and check for a cancellation confirmation email. If that email does not arrive, ClassPass says the request was not received."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "ClassPass recommends submitting the request at least 48 hours before renewal so it can be processed. You can also cancel inside the ClassPass app under Profile, Settings and Billing; the official instructions do not document App Store or Google Play billing.",
      "warning": "Your request is not complete without the confirmation email."
    }
  },
  "refundInfo": "Membership months and additional credit purchases are generally non-refundable. The US terms list limited current-period refunds when cancellation and a refund are requested within five days of the first subscription payment, or when cancellation before the period ends is due to relocation, disability or death. ClassPass may deduct used services and request proof.",
  "pauseInfo": "ClassPass may grant a temporary pause after reviewing the member's reason. During an approved pause, there is no charge and credits are frozen. Billing later resumes on the previous plan with a new credit allotment, and unused pre-pause credits roll over before the normal rollover policy resumes.",
  "downgradeInfo": "You can change to a lower-credit renewal plan in Account Settings, and the change applies to the upcoming cycle. Cancelling does not leave a free subscription: access ends after the paid cycle, and all remaining purchased and rollover credits are forfeited on its last day.",
  "dataRetentionInfo": "ClassPass documents personal-data deletion as a separate support request. After confirmation, ClassPass says it permanently erases associated personal data within 30 days except information retained under applicable law. Deletion is irreversible.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Limited first-payment and life-event exceptions"
    },
    {
      "k": "Effective",
      "v": "End of paid cycle; trials end immediately"
    },
    {
      "k": "Free plan after",
      "v": "No subscription access"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel ClassPass?",
      "answer": "On the website, open Account, select Settings, click Cancel your membership and follow the prompts. In the app, open Profile, then Settings, and select Cancel my membership under Billing."
    },
    {
      "question": "When does ClassPass cancellation take effect?",
      "answer": "A paid subscription normally stays available through the current prepaid cycle. Cancelling a trial ends it immediately."
    },
    {
      "question": "What happens to unused ClassPass credits after cancellation?",
      "answer": "All remaining credits, including purchased and rollover credits, are forfeited on the last day of the paid billing cycle. Trial credits expire immediately when the trial is cancelled."
    },
    {
      "question": "Does ClassPass charge a membership cancellation fee?",
      "answer": "No. ClassPass states there is no fee to cancel a membership, though separate reservation late-cancel and no-show fees can apply."
    },
    {
      "question": "Can I get a ClassPass refund?",
      "answer": "Fees are generally non-refundable. The US terms list limited current-period exceptions for a refund request within five days of the first payment and for relocation, disability or death, subject to possible deductions and proof."
    },
    {
      "question": "Can I pause ClassPass instead of cancelling?",
      "answer": "Possibly. Contact ClassPass with the reason for the request; if a pause is granted, billing stops and credits are frozen until the pause ends."
    }
  ],
  "officialSources": [
    {
      "title": "ClassPass plans and pricing",
      "url": "https://classpass.com/plans?webview=1",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "How do I cancel my ClassPass membership?",
      "url": "https://help.classpass.com/hc/en-us/articles/204578119-How-do-I-cancel-my-ClassPass-membership",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "ClassPass Terms of Use",
      "url": "https://classpass.com/terms",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Is there a fee for cancelling my ClassPass membership?",
      "url": "https://help.classpass.com/hc/en-us/articles/204578129-Is-there-a-fee-for-cancelling-my-ClassPass-membership",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "What is the ClassPass refund policy?",
      "url": "https://help.classpass.com/hc/en-us/articles/205433975-What-is-the-ClassPass-refund-policy",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Can I pause my ClassPass membership?",
      "url": "https://help.classpass.com/hc/en-us/articles/360040920251-Can-I-pause-my-ClassPass-membership",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Do my credits roll over?",
      "url": "https://help.classpass.com/hc/en-us/articles/209367426-Do-my-credits-roll-over",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "How do I request to have my data deleted from ClassPass?",
      "url": "https://help.classpass.com/hc/en-us/articles/4412815891853-How-do-I-request-to-have-my-data-deleted-from-ClassPass",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "About ClassPass",
      "url": "https://classpass.com/about",
      "lastCheckedAt": "2026-08-11"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-11",
  "nextReviewAt": "2026-10-10",
  "urls": {
    "guide": "https://canicancelit.com/cancel/classpass",
    "json": "https://canicancelit.com/cancel/classpass.json",
    "markdown": "https://canicancelit.com/cancel/classpass.md"
  }
}