# How to cancel Chewy Autoship

Cancel Chewy Autoship from Manage Autoship in Your Account: select the order and click Cancel This Autoship. It takes about a minute and stops all future shipments for that Autoship; cancel before the next order is authorized to avoid that shipment. There is no cancellation fee, and eligible shipped items follow Chewy's 365-day return policy.

No-fee recurring orders for eligible pet products on a customer-selected delivery schedule.

- Category: Memberships & delivery
- Entry plan: Autoship & Save at $0 membership fee
- Billed via: web
- Difficulty: Easy (1.3 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.chewy.com/customer-care/autoship
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/chewy-autoship

## Cancel in a web browser

1. **Open Manage Autoship** Sign in to Chewy and open Manage Autoship from Your Account.
2. **Select the Autoship** Choose the recurring order you want to end.
3. **Click Cancel This Autoship** The button is at the bottom of the page. Confirm the cancellation to stop all future shipments for that Autoship.

## Refunds, pausing, downgrades and your data

- **Refunds:** Autoship cancellation has no fee and stops future shipments. Most shipped items can be returned within 365 days with free return shipping; refunds can go to the original payment method or Chewy account credit, with documented exceptions for activated gift cards and some prescription items.
- **Pausing:** Manage Autoship lets you use Skip Shipment, change the next order date and change delivery frequency. Chewy says the next order date can be changed up to 48 hours before the scheduled order.
- **Downgrading:** There is no paid Autoship tier to downgrade. You can remove products, change frequency or keep your Chewy account without an active Autoship.
- **Account data:** Cancelling Autoship does not close the Chewy account. Chewy provides a separate privacy-rights request for deletion and says retained data follows its internal retention schedule and applicable legal requirements.

## At a glance

- Cancellation fee: None
- Refund window: 365 days for most returned items
- Effective: All future Autoship shipments
- Free plan after: No membership fee

## FAQ

**How do I cancel a Chewy Autoship?**

Open Manage Autoship, select the recurring order and click Cancel This Autoship at the bottom of the page.

**Does Chewy Autoship have a cancellation fee?**

No. Chewy says Autoship has no membership fee and can be cancelled without a cancellation fee.

**Can I skip an Autoship instead of cancelling?**

Yes. Manage Autoship includes Skip Shipment, next-order date controls and frequency controls.

**Can I return an Autoship order?**

Yes, subject to Chewy's return policy. Most items can be returned within 365 days, with exceptions for activated gift cards and some prescription items.

**Does cancelling Autoship delete my Chewy account?**

No. Account data deletion is a separate privacy-rights request.

## Official sources

- [Chewy Autoship & Save](https://www.chewy.com/b/autoship-save-15682) (checked 2026-08-13)
- [Chewy Autoship terms and conditions](https://www.chewy.com/app/content/ans-terms) (checked 2026-08-13)
- [Chewy return policy](https://www.chewy.com/app/content/return-policy) (checked 2026-08-13)
- [Chewy privacy policy](https://www.chewy.com/app/content/privacy) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/chewy-autoship.json