{
  "slug": "chegg",
  "name": "Chegg",
  "domain": "chegg.com",
  "category": "education",
  "categoryName": "Education",
  "description": "Chegg Study and Study Pack subscriptions for homework and study support.",
  "directAnswer": "Cancel Chegg from the Orders page: sign in on a desktop, open My Account, choose Orders, select Cancel Subscription and confirm. It takes about 2 minutes, no further charge is made, and access continues through the current billing period. Chegg's terms say paid service fees are nonrefundable unless a different disclosure was presented at purchase.",
  "price": "$15.95 / month",
  "priceMonthlyUsd": 15.95,
  "planName": "Chegg Study",
  "subscriptionPlans": [
    {
      "id": "study",
      "name": "Chegg Study",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 15.95
        }
      ],
      "sourceUrl": "https://www.chegg.com/study"
    },
    {
      "id": "study-pack",
      "name": "Chegg Study Pack",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19.95
        }
      ],
      "sourceUrl": "https://www.chegg.com/study"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.5,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://www.chegg.com/en/contactus?a=How-do-I-cancel-my-Chegg-Study-subscription---id--LiAlcgGuQN6HnOLVkrpNgw",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Orders",
        "body": "On a desktop or laptop, sign in, open My Account and choose Orders."
      },
      {
        "title": "Select Cancel Subscription",
        "body": "Find the subscription and choose Cancel Subscription."
      },
      {
        "title": "Confirm cancellation",
        "body": "On the next page, choose the orange Cancel Subscription button."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Chegg's Terms of Use state that paid service fees are paid in advance and nonrefundable, including after cancellation, unless a different disclosure was presented at purchase. Access continues through the current billing period and no further charge is made.",
  "pauseInfo": "The Chegg Study cancellation flow can offer Pause instead and display a duration up to six months. The general Terms of Use separately say some eligible paid services can be suspended for a total of up to 90 days per membership year. Use the eligibility and duration displayed for your subscription.",
  "downgradeInfo": "No direct Chegg Study Pack-to-Chegg Study downgrade path is documented in the current official study, cancellation-help or terms pages. You can cancel, keep access through the paid period and then choose a currently offered plan.",
  "dataRetentionInfo": "Request personal-data deletion through Chegg's privacy webform or privacy@chegg.com. Chegg may retain data longer when required by law or needed for disputes or legal rights. It says data is then deleted or de-identified, or isolated in backups until that is possible.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Generally nonrefundable"
    },
    {
      "k": "Effective",
      "v": "End of paid period"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Chegg Study?",
      "answer": "On a desktop or laptop, open My Account, Orders, Cancel Subscription, then confirm with the orange Cancel Subscription button."
    },
    {
      "question": "When does Chegg cancellation take effect?",
      "answer": "You will not be charged again and access continues through the current billing period."
    },
    {
      "question": "Does Chegg refund a cancelled subscription?",
      "answer": "Its terms say paid service fees are nonrefundable unless a different disclosure was presented at purchase."
    },
    {
      "question": "Can Chegg Study be paused?",
      "answer": "The product flow can show up to six months. General terms separately cap some eligible paid services at 90 total days per year, so use the duration shown for your plan."
    },
    {
      "question": "Can I delete my Chegg data?",
      "answer": "Yes. Use Chegg's privacy webform or email privacy@chegg.com, subject to legal and backup retention exceptions."
    }
  ],
  "officialSources": [
    {
      "title": "Chegg Study plans",
      "url": "https://www.chegg.com/study",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Cancel or pause Chegg Study",
      "url": "https://www.chegg.com/en/contactus?a=How-do-I-cancel-my-Chegg-Study-subscription---id--LiAlcgGuQN6HnOLVkrpNgw",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Chegg Terms of Use",
      "url": "https://www.chegg.com/en-US/termsofuse/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Chegg privacy policy",
      "url": "https://www.chegg.com/en-US/privacypolicy/",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/chegg",
    "json": "https://canicancelit.com/cancel/chegg.json",
    "markdown": "https://canicancelit.com/cancel/chegg.md"
  }
}