{
  "slug": "chatgpt",
  "name": "ChatGPT",
  "domain": "chatgpt.com",
  "category": "ai-coding-tools",
  "categoryName": "AI coding tools",
  "description": "OpenAI's AI assistant for chat, writing, coding, image generation and research, on the web and in iOS and Android apps.",
  "directAnswer": "Cancel ChatGPT from Settings on chatgpt.com: select your profile icon, open Settings, go to Billing and select Cancel under Cancel plan. It takes about a minute; access continues until the period ends, and OpenAI advises cancelling at least 24 hours before the billing date. Fees are non-refundable; EU, UK and Turkey residents get a prorated refund within 14 days of purchase.",
  "price": "$20 / month",
  "priceMonthlyUsd": 20,
  "planName": "ChatGPT Plus",
  "subscriptionPlans": [
    {
      "id": "chatgpt-go",
      "name": "ChatGPT Go",
      "billingOptions": [],
      "priceNote": "Regional monthly pricing shown on the official pricing page",
      "sourceUrl": "https://openai.com/chatgpt/pricing/"
    },
    {
      "id": "chatgpt-plus",
      "name": "ChatGPT Plus",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "$20 per month",
      "sourceUrl": "https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus"
    },
    {
      "id": "chatgpt-pro-100-tier",
      "name": "ChatGPT Pro ($100 tier)",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 100
        }
      ],
      "priceNote": "$100 per month",
      "sourceUrl": "https://help.openai.com/en/articles/9793128-what-is-chatgpt-pro"
    },
    {
      "id": "chatgpt-pro-200-tier",
      "name": "ChatGPT Pro ($200 tier)",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 200
        }
      ],
      "priceNote": "$200 per month",
      "sourceUrl": "https://help.openai.com/en/articles/9793128-what-is-chatgpt-pro"
    },
    {
      "id": "chatgpt-business",
      "name": "ChatGPT Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 25
        },
        {
          "cycle": "year",
          "priceUsd": 240
        }
      ],
      "priceNote": "$25 per user monthly or $20 per user per month billed annually; two-seat minimum",
      "sourceUrl": "https://openai.com/chatgpt/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://chatgpt.com/",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Log in to ChatGPT",
        "body": "Go to chatgpt.com and log in with the account that holds the subscription. This path only works for subscriptions started on the website."
      },
      {
        "title": "Open Settings",
        "body": "Select your profile icon, then select Settings."
      },
      {
        "title": "Select Billing",
        "body": "The subscription controls live in the Billing section."
      },
      {
        "title": "Cancel the plan",
        "body": "Under Cancel plan, select Cancel."
      },
      {
        "title": "Keep access until the period ends",
        "body": "Cancellation becomes effective the day after your next billing date. To avoid the next charge, cancel at least 24 hours before your billing date."
      }
    ],
    "ios": [
      {
        "title": "Open Settings on your iPhone",
        "body": "In the Settings app, tap your name. Apple manages App Store subscriptions, so cancellation happens in iOS settings, not in the ChatGPT app or website."
      },
      {
        "title": "Tap Subscriptions, then ChatGPT",
        "body": "Select the ChatGPT subscription from the list of active subscriptions."
      },
      {
        "title": "Tap Cancel Subscription",
        "body": "You might need to scroll down to find it; confirm in the pop-up. If there is no Cancel button or an expiration date shows in red text, it is already cancelled."
      },
      {
        "title": "Access continues until the paid period ends",
        "body": "Apple charges your account 24 hours before the period ends, so cancel before that. Deleting your ChatGPT account on the web does not cancel an Apple-billed subscription."
      }
    ],
    "android": [
      {
        "title": "Open the Google Play Store",
        "body": "Make sure you are signed in with the Google account you used to subscribe. Uninstalling the ChatGPT app does not cancel the subscription."
      },
      {
        "title": "Go to Subscriptions and select ChatGPT",
        "body": "Tap Menu, then Subscriptions, then choose ChatGPT."
      },
      {
        "title": "Tap Cancel subscription",
        "body": "Follow the instructions. On a computer, use the Google Play website: Manage on the ChatGPT subscription → Cancel subscription → pick a reason → Continue."
      },
      {
        "title": "Access continues until the paid period ends",
        "body": "Google charges your account 24 hours before the period ends. Subscriptions started on chatgpt.com must be cancelled there, not in Google Play."
      }
    ],
    "team": [
      {
        "title": "Log in to ChatGPT",
        "body": "Sign in with an account that can manage the Business workspace."
      },
      {
        "title": "Open Workspace settings",
        "body": "Click your profile icon and select Workspace settings."
      },
      {
        "title": "Go to the Billing tab",
        "body": "Workspace billing lives on its own tab."
      },
      {
        "title": "Cancel via Manage plan",
        "body": "Select the Manage plan dropdown, then Cancel subscription."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Use this if you subscribed on chatgpt.com and OpenAI bills you directly."
    },
    "ios": {
      "note": "Use this if your receipt comes from Apple.",
      "warning": "Deleting your ChatGPT account does not cancel an Apple-billed subscription - only Apple can stop those charges."
    },
    "android": {
      "note": "Use this if your receipt comes from Google Play.",
      "warning": "Uninstalling the app does not cancel anything; Google keeps charging until you cancel in Play."
    },
    "team": {
      "note": "The self-serve path covers ChatGPT Business. Enterprise and Edu plans are contract-managed and not covered by these steps."
    }
  },
  "refundInfo": "Subscription fees are non-refundable, with documented exceptions: EU, UK and Turkey residents get a prorated refund when cancelling within 14 days of purchase, and accidental purchases are generally refundable if reported within 14 days. Web and Google Play refund requests go through the chat widget on help.openai.com while logged in (5–7 business days for web, about 10 for Play). Apple-billed purchases are refunded only by Apple.",
  "pauseInfo": "No pause option is documented for ChatGPT. Google Play has a generic pause feature for Play-billed subscriptions, but OpenAI does not state it applies to ChatGPT.",
  "downgradeInfo": "After cancelling you keep paid features until the end of the billing period, then the plan simply does not renew. The free plan remains available with limited model access, messages, uploads and image generation. Paid-only features such as creating or editing custom GPTs stop working; cancelling does not delete your account or chat history.",
  "dataRetentionInfo": "Cancelling does not delete data: chats stay until you delete them, and deleted chats are hard-deleted within 30 days unless de-identified or legally retained. Deleting your OpenAI account removes your data within 30 days (limited legal exceptions), is permanent, and auto-cancels an OpenAI-billed subscription - but not an Apple or Google-billed one.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "14 days (EU/UK/TR)"
    },
    {
      "k": "Access after cancel",
      "v": "Until period end"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does my cancellation take effect?",
      "answer": "The day after your next billing date, so you keep access until then. To avoid the next charge, cancel at least 24 hours before your billing date."
    },
    {
      "question": "Does deleting my ChatGPT account cancel my subscription?",
      "answer": "It cancels a subscription billed by OpenAI on chatgpt.com. It does not cancel a subscription billed through the App Store or Google Play - cancel those with Apple or Google."
    },
    {
      "question": "Does uninstalling the app cancel my subscription?",
      "answer": "No. OpenAI states that uninstalling the app does not cancel an App Store or Play Store subscription."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Fees are non-refundable, but EU, UK and Turkey residents get a prorated refund when cancelling within 14 days of purchase, and accidental purchases are generally refundable if reported within 14 days. Apple-billed purchases are refunded by Apple."
    },
    {
      "question": "Is there an annual plan for ChatGPT Plus?",
      "answer": "No. OpenAI does not support annual billing for Go, Plus or Pro. ChatGPT Business does offer annual per-seat billing."
    },
    {
      "question": "Why am I charged twice?",
      "answer": "Apple, Google and chatgpt.com each manage their own subscriptions. Starting a new one on a second platform without cancelling the first creates duplicate charges - cancel each on the platform where it was bought."
    }
  ],
  "officialSources": [
    {
      "title": "How do I cancel my ChatGPT subscription? - OpenAI Help",
      "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How to cancel your Apple subscription for ChatGPT - OpenAI Help",
      "url": "https://help.openai.com/en/articles/7905690-how-do-i-cancel-my-apple-subscription-for-chatgpt-plus-in-the-chatgpt-ios-app",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How to cancel a subscription in the ChatGPT Android app - OpenAI Help",
      "url": "https://help.openai.com/en/articles/8258076-how-to-cancel-a-subscription-in-the-chatgpt-android-app",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How do I request a refund for my ChatGPT subscription? - OpenAI Help",
      "url": "https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-my-chatgpt-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "What is ChatGPT Plus? - OpenAI Help",
      "url": "https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How to delete your account - OpenAI Help",
      "url": "https://help.openai.com/en/articles/6378407-how-to-delete-your-account",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Chat and file retention policies in ChatGPT - OpenAI Help",
      "url": "https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel a subscription from Apple - Apple Support",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play - Google Play Help",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "What is ChatGPT Go?",
      "url": "https://help.openai.com/en/articles/11989085-what-is-chatgpt-go",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "About ChatGPT Pro tiers",
      "url": "https://help.openai.com/en/articles/9793128-about-chatgpt-pro-tiers",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "What is ChatGPT Business?",
      "url": "https://help.openai.com/en/articles/8792828-what-is-chatgpt-team",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "ChatGPT Plans | Free, Go, Plus, Pro, Business, and Enterprise (pricing page)",
      "url": "https://openai.com/chatgpt/pricing/",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Official pricing - ChatGPT",
      "url": "https://help.openai.com/en/articles/9793128-what-is-chatgpt-pro",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/chatgpt",
    "json": "https://canicancelit.com/cancel/chatgpt.json",
    "markdown": "https://canicancelit.com/cancel/chatgpt.md"
  }
}