{
  "slug": "buffer",
  "name": "Buffer",
  "domain": "buffer.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Social media publishing, scheduling, analytics and engagement platform.",
  "directAnswer": "Cancel a web-billed Buffer plan from Account > Billing by opening the three-dot menu and selecting Cancel Plan. It takes about two minutes, and paid access continues through the current billing period before the account moves to Free. Refunds are available within 7 days for monthly plans or 30 days for annual plans.",
  "price": "$6 / channel / month",
  "priceMonthlyUsd": 6,
  "planName": "Essentials",
  "subscriptionPlans": [
    {
      "id": "essentials",
      "name": "Essentials",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 6
        },
        {
          "cycle": "year",
          "priceUsd": 60
        }
      ],
      "priceNote": "Per channel for channels 1-10; lower per-channel tiers apply from channel 11.",
      "sourceUrl": "https://support.buffer.com/article/595-features-available-on-each-buffer-plan"
    },
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 12
        },
        {
          "cycle": "year",
          "priceUsd": 120
        }
      ],
      "priceNote": "Per channel for channels 1-10; lower per-channel tiers apply from channel 11.",
      "sourceUrl": "https://support.buffer.com/article/595-features-available-on-each-buffer-plan"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.7,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://account.buffer.com/billing",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "Sign in as the account owner, click the profile avatar in the lower-left corner and select Billing."
      },
      {
        "title": "Select Cancel Plan",
        "body": "Open the three-dot menu beside the plan and select Cancel Plan."
      },
      {
        "title": "Complete the cancellation flow",
        "body": "Review which channels will lock, select a reason and use the final confirmation button. The paid plan stays active until the billing period ends."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "Open iOS Settings, tap your Apple Account and select Subscriptions."
      },
      {
        "title": "Cancel Buffer",
        "body": "Select Buffer and tap Cancel Subscription. Apple ends the subscription at the end of the current billing cycle."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "In Google Play, tap the profile icon and choose Payments and subscriptions."
      },
      {
        "title": "Cancel Buffer",
        "body": "Select Buffer, tap Cancel and follow the on-screen instructions."
      }
    ],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "Buffer offers a refund within 7 days of starting a monthly subscription and within 30 days of starting an annual subscription. For mobile purchases, follow Buffer's documented Apple or Google refund route.",
  "pauseInfo": "No subscription-billing pause is documented. Buffer's queue pause stops scheduled publishing but does not stop subscription charges.",
  "downgradeInfo": "After cancellation, the account continues on Free. Choose up to three channels to keep active; other connected channels are locked and remain connected.",
  "dataRetentionInfo": "Cancellation does not delete the account. Permanent deletion is a separate Settings action that removes every Buffer account associated with the email address; posts already published to social networks remain there.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "7 days monthly; 30 days annual"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does Buffer cancellation take effect?",
      "answer": "The paid plan remains active until the end of the current billing period, then the account continues on Free."
    },
    {
      "question": "Who can cancel Buffer?",
      "answer": "Only the account owner can access the billing page and cancel the web subscription."
    },
    {
      "question": "Can I get a Buffer refund?",
      "answer": "Buffer offers refunds within 7 days for a new monthly subscription and within 30 days for a new annual subscription."
    },
    {
      "question": "What happens to extra channels after cancellation?",
      "answer": "Choose up to three channels for Free. Other connected channels are locked but remain connected."
    },
    {
      "question": "Does deleting Buffer remove published posts?",
      "answer": "No. Account deletion is permanent inside Buffer, but posts already published to social networks remain on those networks."
    }
  ],
  "officialSources": [
    {
      "title": "How to cancel your subscription or delete your account - Buffer Help Center",
      "url": "https://support.buffer.com/article/541-how-to-cancel-your-subscription-or-delete-your-account",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Managing subscriptions from the App or Google Play Store - Buffer Help Center",
      "url": "https://support.buffer.com/article/546-managing-subscriptions-from-the-app-or-google-play-store",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Buffer pricing and features - Buffer Help Center",
      "url": "https://support.buffer.com/article/595-features-available-on-each-buffer-plan",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Refund policy - Buffer Help Center",
      "url": "https://support.buffer.com/article/547-refund-policy",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/buffer",
    "json": "https://canicancelit.com/cancel/buffer.json",
    "markdown": "https://canicancelit.com/cancel/buffer.md"
  }
}