# How to cancel Botpress

Cancel Botpress from workspace Billing: sign in, select the workspace, open Billing and complete the subscription cancellation flow. It takes about 4 minutes, and the subscription ends on the date shown in the cancellation flow. Botpress does not promise a general refund for voluntary early termination, and enterprise commitments remain payable for the committed duration.

Platform for building and operating AI agents with visual workflows and integrations.

- Category: AI app builders
- Entry plan: Plus at $89 / month + AI spend
- Billed via: web, invoice
- Difficulty: Medium (5.2 / 10 on the Cancellation Difficulty Index), takes about 4 minutes
- Direct cancellation page: https://app.botpress.cloud/
- Manually verified on 6 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/botpress

## Cancel in a web browser

> First confirm where the subscription is billed.

1. **Open workspace Billing** Sign in to Botpress, select the workspace and open Billing.
2. **Open the current subscription** Review the self-serve plan, usage charges and next billing date in Billing.
3. **Complete the cancellation flow** Use the subscription cancellation control, review the displayed end date and complete the feedback modal.

## Cancel a team plan

> Shared plans require an authorized owner, administrator or billing contact.

1. **Have the workspace owner review billing** An authorized workspace owner opens Billing > Plans.
2. **Complete the cancellation flow** Review the displayed subscription end date and confirm the cancellation for the workspace.

## Refunds, pausing, downgrades and your data

- **Refunds:** Botpress does not promise a general refund for voluntary early termination. Enterprise commitments remain payable for the committed duration unless Botpress is in default.
- **Pausing:** No pause option is documented in the checked plan and terms pages.
- **Downgrading:** Botpress offers a Community Free plan. Plan changes are shown for the next billing cycle, but deleting the account is a separate and more destructive action.
- **Account data:** Cancelling a self-serve plan is not documented as account termination. If the full agreement is terminated, Botpress may permanently delete Customer Data after 30 days, so export needed data before closing the account.

## At a glance

- Cancellation fee: Committed fees may remain due
- Refund window: Not promised
- Effective: Date shown in the cancellation flow
- Free plan after: Yes, Community

## FAQ

**How do I cancel Botpress?**

Open workspace Billing, open the current subscription and complete the cancellation flow. Review the displayed subscription end date before confirming.

**Do I get a refund after cancelling Botpress?**

Botpress does not promise a general refund for voluntary early termination. Enterprise commitments remain payable for the committed duration unless Botpress is in default.

**Can I pause Botpress instead?**

No pause option is documented in the checked plan and terms pages.

**What happens to my data after cancelling Botpress?**

Cancelling a self-serve plan is not documented as account termination. If the full agreement is terminated, Botpress may permanently delete Customer Data after 30 days.

## Official sources

- [Botpress pricing](https://botpress.com/pricing) (checked 2026-08-06)
- [Configure your workspace - Botpress Docs](https://botpress.com/docs/studio/get-started/configure-your-workspace/) (checked 2026-08-06)
- [Botpress changelog](https://botpress.com/docs/changelog/) (checked 2026-08-06)
- [Botpress Terms of Service](https://botpress.com/legal/terms-of-service) (checked 2026-08-06)
- [Alternative: Voiceflow - Voiceflow pricing update](https://www.voiceflow.com/stories/introducing-voiceflow-credits) (checked 2026-08-06)
- [Alternative: Voiceflow - Managing your subscription - Voiceflow Docs](https://docs.voiceflow.com/documentation/account-management/billing/managing-your-subscription) (checked 2026-08-06)
- [Alternative: Voiceflow - Voiceflow Terms of Use](https://www.voiceflow.com/legal/terms) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip pricing](https://buildship.com/pricing) (checked 2026-08-06)
- [Alternative: BuildShip - BuildShip Terms of Use](https://buildship.com/terms) (checked 2026-08-06)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/botpress.json