# How to cancel Blacksmith

Organization admins open Usage & Billing in the Blacksmith dashboard and email billing@blacksmith.sh to stop billing. Uninstall or suspend the GitHub integration to stop sending workflow data. Blacksmith does not publish a refund policy in its terms.

GitHub Actions runners billed pay-as-you-go per minute, with optional Docker layer cache, sticky disks and static IPs.

- Category: Developer infrastructure
- Entry plan: Pay as you go at From $0.0025 / min
- Billed via: web, invoice
- Difficulty: Hard (9.1 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://app.blacksmith.sh
- Manually verified on 23 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/blacksmith

## Cancel in a web browser

> Use Usage & Billing for usage, then email billing@blacksmith.sh. Notices to Blacksmith go to hello@blacksmith.sh.

1. **Open Usage & Billing as an org admin** Sign in at app.blacksmith.sh. Organization admins can access billing and payments. Blacksmith docs tell users to open the Usage & Billing page for a usage breakdown.
2. **Email billing@blacksmith.sh to stop charges** Support terms send billing questions to billing@blacksmith.sh. The public terms do not document an in-app Cancel button; follow any billing prompts shown on Usage & Billing, then email if you need billing stopped.
3. **Uninstall or suspend the GitHub integration** To restrict data flow from GitHub, uninstall or suspend the Blacksmith GitHub integration. Ask hello@blacksmith.sh to delete Customer Content; Blacksmith says it complies within 30 days.

> **Warning:** Blacksmith does not publish an in-app Cancel button label. Stopping runners and uninstalling the GitHub App is the documented way to halt usage and data flow.

## Cancel a team plan

> GitHub organization admins own billing. Other members can view usage but cannot access payments.

1. **Only organization admins manage billing** Blacksmith inherits GitHub organization roles. Only organization admins can access billing and payments.
2. **Invoice customers** The terms allow payment by credit card or by agreed invoice. Invoice-based agreements follow the invoicing terms in that agreement.

## Refunds, pausing, downgrades and your data

- **Refunds:** The Terms of Service require payment of usage fees and do not publish a refund window or eligibility rule. Billing questions go to billing@blacksmith.sh. Enterprise Support service credits, where they apply, are the exclusive remedy for uptime failures and are not a general refund.
- **Pausing:** No subscription pause option is documented. Spending Alerts email the primary organization address when a monthly threshold is exceeded; they do not pause runners.
- **Downgrading:** Pay-as-you-go has no named lower paid plan. Stopping runner use and uninstalling or suspending the GitHub integration stops new usage. Pricing still lists 3,000 free minutes per month.
- **Account data:** Upon termination or upon request, Blacksmith will delete relevant user data within 30 days. You may request deletion of Customer Content at any time; Blacksmith says it complies within 30 days of notice. Account data is retained while you are a customer.

## At a glance

- Cancellation fee: None documented
- Refund window: None published
- Effective: When usage stops; not otherwise documented
- Free plan after: 3,000 free min/mo if you keep using runners

## FAQ

**How do I cancel Blacksmith?**

An organization admin opens Usage & Billing and emails billing@blacksmith.sh. Uninstall or suspend the GitHub integration to stop sending workflow data. No in-app Cancel button is documented.

**When do charges stop?**

Fees follow usage. The terms do not state an end-of-period grace after you stop using runners. Uninstalling the GitHub integration restricts data flow.

**Does Blacksmith refund unused time?**

The public terms do not publish a refund window. Direct billing questions to billing@blacksmith.sh.

**Who can change billing?**

Only GitHub organization admins can access billing and payments in Blacksmith.

**Does deleting data cancel billing?**

No. Data deletion is a request to hello@blacksmith.sh, completed within 30 days. Stopping billing is a separate request to billing@blacksmith.sh.

## Official sources

- [Blacksmith pricing](https://blacksmith.sh/pricing) (checked 2026-08-23)
- [Blacksmith Terms of Service](https://docs.blacksmith.sh/about/terms-of-service) (checked 2026-08-23)
- [Blacksmith Privacy Policy](https://docs.blacksmith.sh/about/privacy-policy) (checked 2026-08-23)
- [Support Terms - Blacksmith](https://docs.blacksmith.sh/about/support-terms) (checked 2026-08-23)
- [Permissions - Blacksmith](https://docs.blacksmith.sh/blacksmith-administration/permissions) (checked 2026-08-23)
- [Settings - Blacksmith](https://docs.blacksmith.sh/introduction/settings) (checked 2026-08-23)
- [Docker builds - Blacksmith docs](https://docs.blacksmith.sh/blacksmith-caching/docker-builds) (checked 2026-08-23)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/blacksmith.json