{
  "slug": "bitdefender",
  "name": "Bitdefender",
  "domain": "bitdefender.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Bitdefender consumer device-security subscriptions sold in the United States, including Total Security, Premium Security, Ultimate Security, and Ultimate Security Plus.",
  "directAnswer": "Cancel Bitdefender in Bitdefender Central under My Subscriptions by choosing Cancel Subscription or End Auto-Renewal. It takes a few minutes, and protection lasts to the term end unless you cancel immediately within 30 days for a refund. Direct website orders have a 30-day money-back guarantee.",
  "price": "$59.99 / first year",
  "priceMonthlyUsd": null,
  "planName": "Bitdefender Total Security Individual",
  "subscriptionPlans": [
    {
      "id": "total-security-individual",
      "name": "Bitdefender Total Security Individual",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 59.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "premium-security-individual",
      "name": "Bitdefender Premium Security Individual",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 79.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "ultimate-security-individual",
      "name": "Bitdefender Ultimate Security Individual",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 89.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "ultimate-security-plus-individual",
      "name": "Bitdefender Ultimate Security Plus Individual, Standard",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 119.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "total-security-family",
      "name": "Bitdefender Total Security Family",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 79.99
        }
      ],
      "priceNote": "US first-year price for 5 accounts and 25 devices; renews at the applicable renewal price.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "premium-security-family",
      "name": "Bitdefender Premium Security Family",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 99.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "ultimate-security-family",
      "name": "Bitdefender Ultimate Security Family",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 119.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "ultimate-security-plus-family",
      "name": "Bitdefender Ultimate Security Plus Family, Standard",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 179.99
        }
      ],
      "priceNote": "US first-year price; renews at the applicable renewal price. Taxes may apply.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    },
    {
      "id": "antivirus-plus",
      "name": "Bitdefender Antivirus Plus",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 29.99
        }
      ],
      "priceNote": "US first-year price on the consumer landing; renews at the applicable renewal price.",
      "sourceUrl": "https://www.bitdefender.com/en-us/consumer/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.9,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://www.bitdefender.com/consumer/support/answer/29081/",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Sign in to Bitdefender Central",
        "body": "Go to https://central.bitdefender.com/ and sign in with the email and password for the account that owns the subscription."
      },
      {
        "title": "Open My Subscriptions",
        "body": "Click My Subscriptions in the left menu. Use the Subscriptions tab or the My Payments tab, depending on which processor UI you see."
      },
      {
        "title": "Cancel Subscription or End Auto-Renewal",
        "body": "On Subscriptions, click the ... button, choose Subscription & Continuous Protection, then Cancel Subscription. Choose Cancel at the end of subscription term, or Cancel immediately (available only 30 days after purchase). On My Payments, click View details, then Manage your subscription renewal options, then End Auto-Renewal twice after picking a reason."
      }
    ],
    "ios": [
      {
        "title": "Confirm Apple billing",
        "body": "Use these steps only if Apple bills a Bitdefender app such as Mobile Security or VPN. Web-bought Total Security is cancelled in Central."
      },
      {
        "title": "Open Apple Account subscriptions",
        "body": "In Settings, tap your name, then Subscriptions, then the Bitdefender subscription."
      },
      {
        "title": "Cancel Subscription",
        "body": "Tap Cancel Subscription and confirm. Apple handles App Store refund requests."
      }
    ],
    "android": [
      {
        "title": "Confirm Google Play billing",
        "body": "Use these steps only if Google Play bills a Bitdefender app. Uninstalling the app does not cancel Play billing."
      },
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Payments and subscriptions in Google Play, then the Bitdefender subscription."
      },
      {
        "title": "Cancel subscription",
        "body": "Tap Cancel subscription and finish the prompts."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "You may also see Verifone (2Checkout) at store.bitdefender.com/myaccount/ if Central My Payments does not stop renewal."
    },
    "ios": {
      "note": "Apple-billed Mobile Security, VPN, or SecurePass subscriptions are managed by Apple."
    },
    "android": {
      "note": "Google Play-billed Bitdefender app subscriptions are managed in Google Play."
    }
  },
  "refundInfo": "Bitdefender offers a 30-day money-back guarantee. Customer service can refund only orders placed directly through the official website. US consumer terms say you can request a refund within 30 days of the initial purchase or of the automatic renewal date. Cancel immediately in Central is available only 30 days after purchase and, if selected, you receive a refund, auto-renewal is disabled, and the subscription expires.",
  "pauseInfo": "No pause option is documented on Bitdefender auto-renewal help, refund help, or US consumer terms of use.",
  "downgradeInfo": "Bitdefender does not document a self-serve downgrade between Total, Premium, Ultimate, and Ultimate Plus. Ending auto-renewal leaves protection until the term ends unless you cancel immediately within 30 days of purchase for a refund.",
  "dataRetentionInfo": "Deleting the Central account is separate from ending auto-renewal. Deletion removes associated products and services, and active subscriptions cannot be restored on a later account. Home-user privacy policy keeps tax data for 5 years from 1 January of the year after the accounting period, and Digital Identity Protection data for two extra months after that service ends.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "30 days (direct website)"
    },
    {
      "k": "Effective",
      "v": "End of term, or immediate within 30 days"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Does ending Bitdefender auto-renewal stop protection immediately?",
      "answer": "Not if you cancel at the end of the subscription term. Cancel immediately is available only 30 days after purchase and then the subscription expires with a refund."
    },
    {
      "question": "Can I get a Bitdefender refund?",
      "answer": "Direct official-website orders have a 30-day money-back guarantee, including within 30 days of automatic renewal. Third-party sellers must be asked for their own refund."
    },
    {
      "question": "Can I pause Bitdefender?",
      "answer": "No pause option is documented."
    },
    {
      "question": "Does deleting my Central account cancel the subscription?",
      "answer": "Deletion removes associated products. End auto-renewal first if you want a documented end-of-term path. Active subscriptions cannot be restored on a new account."
    },
    {
      "question": "Where do I cancel an App Store or Google Play Bitdefender app?",
      "answer": "Use Apple or Google Play subscription settings. Central is for web-bought plans."
    }
  ],
  "officialSources": [
    {
      "title": "Bitdefender Subscription Auto-Renewal",
      "url": "https://www.bitdefender.com/consumer/support/answer/29081/",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Bitdefender US consumer products",
      "url": "https://www.bitdefender.com/en-us/consumer/",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "How do I get a refund? Cancel a subscription from Bitdefender",
      "url": "https://www.bitdefender.com/consumer/support/answer/7217/",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "How to Delete Your Bitdefender Central Account",
      "url": "https://www.bitdefender.com/consumer/support/answer/10849/",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Privacy Policy for Home Users Solutions",
      "url": "https://www.bitdefender.com/en-us/site/view/legal-privacy-policy-for-home-users-solutions",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Restore Purchases in Bitdefender apps for iPhone and iPad",
      "url": "https://www.bitdefender.com/consumer/support/answer/13426/",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "If you want to cancel a subscription from Apple",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-31"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-31",
  "nextReviewAt": "2026-10-30",
  "urls": {
    "guide": "https://canicancelit.com/cancel/bitdefender",
    "json": "https://canicancelit.com/cancel/bitdefender.json",
    "markdown": "https://canicancelit.com/cancel/bitdefender.md"
  }
}