# How to cancel Bitbucket Cloud

Cancel Bitbucket Cloud from admin.atlassian.com/billing: an administrator opens Subscriptions, selects Manage on Bitbucket Cloud, then chooses Deactivate under More actions. It takes about 2 minutes, and deactivation is scheduled for the end of the billing period, followed by a 15-day deactivation window. Atlassian offers no credit for canceling mid-cycle; an initial purchase may qualify for a refund within 30 days.

Atlassian cloud Git hosting with pull requests, Pipelines, package storage and team controls.

- Category: Developer infrastructure
- Entry plan: Standard at $3.65 / user / month
- Billed via: web
- Difficulty: Easy (1.6 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://admin.atlassian.com/billing
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/bitbucket-cloud

## Cancel in a web browser

> Cancel through the billing account that owns the subscription.

1. **Open Atlassian billing** A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account.
2. **Open the subscription** Choose Subscriptions, find Bitbucket Cloud, and select Manage.
3. **Deactivate** Open More actions, select Deactivate, then review and confirm.
4. **Check the scheduled date** The deactivation is scheduled for the end of the billing period, followed by Atlassian's documented 15-day deactivation window.

## Cancel a team plan

> An owner, administrator or billing contact usually must make this change.

1. **Open Atlassian billing** A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account.
2. **Open the subscription** Choose Subscriptions, find Bitbucket Cloud, and select Manage.
3. **Deactivate** Open More actions, select Deactivate, then review and confirm.
4. **Check the scheduled date** The deactivation is scheduled for the end of the billing period, followed by Atlassian's documented 15-day deactivation window.

## Refunds, pausing, downgrades and your data

- **Refunds:** Atlassian offers no credit for canceling before the end of a billing cycle. An initial purchase may qualify for a refund request within 30 days under the current Atlassian refund policy.
- **Pausing:** No pause option is documented for Bitbucket Cloud.
- **Downgrading:** Teams with five or fewer users can use Bitbucket Cloud Free after the paid plan ends. Reduce the workspace to the Free limits before relying on that option.
- **Account data:** After the paid period ends, Atlassian keeps the site accessible for 15 days and then retains product data for a plan-dependent period. A separate immediate personal-data request is available.

## At a glance

- Cancellation fee: None
- Refund policy: See official policy
- Effective: End of current paid term
- Free plan after: Yes, with reduced limits

## FAQ

**How do I cancel Bitbucket Cloud?**

A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account. Then follow the remaining official cancellation steps and save the confirmation.

**Do I get a refund when I cancel Bitbucket Cloud?**

Atlassian offers no credit for canceling before the end of a billing cycle. An initial purchase may qualify for a refund request within 30 days under the current Atlassian refund policy.

**Can I pause Bitbucket Cloud instead?**

No pause option is documented for Bitbucket Cloud.

**What happens to my account after canceling Bitbucket Cloud?**

Teams with five or fewer users can use Bitbucket Cloud Free after the paid plan ends. Reduce the workspace to the Free limits before relying on that option. After the paid period ends, Atlassian keeps the site accessible for 15 days and then retains product data for a plan-dependent period. A separate immediate personal-data request is available.

## Official sources

- [Bitbucket Cloud pricing](https://www.atlassian.com/software/bitbucket/pricing?tab=cloud-tab) (checked 2026-08-08)
- [Atlassian subscription deactivation](https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/) (checked 2026-08-08)
- [Atlassian refund requests](https://support.atlassian.com/subscriptions-and-billing/docs/request-a-refund/) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/bitbucket-cloud.json