{
  "slug": "basin",
  "name": "Basin",
  "domain": "usebasin.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Hosted form backend and drag-and-drop form builder for websites.",
  "directAnswer": "Cancel or downgrade Basin from Account Settings > Billing Settings > Change Plan. It takes about a minute and a downgrade takes effect at the end of the current billing cycle. Basin bills in advance and does not refund or credit unused monthly or yearly time.",
  "price": "$12.50 / month equivalent",
  "priceMonthlyUsd": 12.5,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [],
      "priceNote": "$12.50 per month equivalent when billed yearly; monthly billing is also available",
      "sourceUrl": "https://usebasin.com/pricing"
    },
    {
      "id": "growth",
      "name": "Growth",
      "billingOptions": [],
      "priceNote": "$24.17 per month equivalent when billed yearly; monthly billing is also available",
      "sourceUrl": "https://usebasin.com/pricing"
    },
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "priceUsd": 40.83,
          "cycle": "month"
        }
      ],
      "priceNote": "$30.62 per month equivalent when billed yearly",
      "sourceUrl": "https://usebasin.com/pricing"
    },
    {
      "id": "agency",
      "name": "Agency",
      "billingOptions": [
        {
          "priceUsd": 108.33,
          "cycle": "month"
        }
      ],
      "priceNote": "$81.25 per month equivalent when billed yearly",
      "sourceUrl": "https://usebasin.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.4,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://usebasin.com/pricing",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Billing Settings",
        "body": "Sign in, open Account Settings and select Billing Settings."
      },
      {
        "title": "Choose Change Plan",
        "body": "Open Change Plan from the billing controls."
      },
      {
        "title": "Downgrade or cancel",
        "body": "Select the free plan or cancellation option and confirm. A downgrade takes effect at the end of the billing cycle."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "The plan controls are under Account Settings > Billing Settings."
    }
  },
  "refundInfo": "Basin bills monthly or yearly in advance and states that charges are non-refundable, with no credits for unused time or downgrades.",
  "pauseInfo": "No subscription pause option is documented in Basin's pricing, account documentation, FAQ or terms.",
  "downgradeInfo": "A downgrade takes effect at the end of the current billing cycle and may reduce content, features or capacity.",
  "dataRetentionInfo": "Deleting the account permanently removes projects, forms and submissions and cannot be undone. Export needed data first.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Refund",
      "v": "No"
    },
    {
      "k": "Account deletion",
      "v": "Permanent"
    }
  ],
  "faq": [
    {
      "question": "When does a Basin downgrade take effect?",
      "answer": "At the end of the current billing cycle."
    },
    {
      "question": "Does Basin refund unused time?",
      "answer": "No. Its terms say monthly and yearly charges are non-refundable."
    },
    {
      "question": "What does account deletion remove?",
      "answer": "Projects, forms and submissions, permanently."
    }
  ],
  "officialSources": [
    {
      "title": "Basin pricing",
      "url": "https://usebasin.com/pricing",
      "lastCheckedAt": "2026-08-16"
    },
    {
      "title": "Account management overview - Basin",
      "url": "https://docs.usebasin.com/account-management/overview/",
      "lastCheckedAt": "2026-08-16"
    },
    {
      "title": "Basin FAQ",
      "url": "https://docs.usebasin.com/faq/",
      "lastCheckedAt": "2026-08-16"
    },
    {
      "title": "Basin terms",
      "url": "https://usebasin.com/terms",
      "lastCheckedAt": "2026-08-16"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-16",
  "nextReviewAt": "2026-10-15",
  "urls": {
    "guide": "https://canicancelit.com/cancel/basin",
    "json": "https://canicancelit.com/cancel/basin.json",
    "markdown": "https://canicancelit.com/cancel/basin.md"
  }
}