# How to cancel Aura

Cancel Aura on the website from Membership: sign in, open the gear menu, choose Cancel Membership, then Cancel Online and finish the prompts. It takes about three minutes, and the plan stays active until the paid period ends. Eligible annual web purchases have a 60-day refund; monthly plans are not refunded.

Aura identity-theft protection, credit monitoring, and related privacy tools for individuals, couples, and families.

- Category: Identity & privacy
- Entry plan: Individual at $144 / year
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (2.4 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://help.aura.com/s/article/cancel-subscription-online
- Manually verified on 31 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/aura

## Cancel in a web browser

> Service terms say cancel at least one day before the next billing cycle. A 60-day refund request for an eligible annual plan is made by calling the number on Aura's refund policy.

1. **Sign in to Aura** Sign in to the Aura account that owns the membership.
2. **Open Membership** Click the gear wheel in the top right corner and go to the Membership section.
3. **Cancel Membership** Click Cancel Membership, then select Cancel Online.
4. **Finish the prompts** Follow the prompts, confirm, and choose a reason. The plan stays active until the end of the period already paid for.

## Cancel on iPhone / iPad

> Apple-billed Aura subscriptions and refunds are managed by Apple.

1. **Open Apple Account subscriptions** If Apple bills Aura, open Settings, tap your name, then Subscriptions.
2. **Select Aura** Open the Aura subscription billed to that Apple Account.
3. **Cancel the plan** Tap Cancel Subscription. The 60-day web refund guarantee does not apply to app store purchases.

> **Warning:** The 60-day Aura refund guarantee does not apply to app store purchases.

## Cancel on Android

> Google Play-billed Aura subscriptions are managed in Google Play.

1. **Open Google Play subscriptions** If Google Play bills Aura, open Payments and subscriptions, then Subscriptions.
2. **Select Aura** Open the Aura subscription billed to that Google Account.
3. **Cancel Subscription** Tap Cancel Subscription and finish the prompts. Uninstalling the app does not cancel Play billing.

> **Warning:** Uninstalling the app does not cancel Google Play billing.

## Refunds, pausing, downgrades and your data

- **Refunds:** Aura's 60-day money-back guarantee is only for annual plans purchased through Aura websites (excludes Amazon) or Customer Support. Monthly subscriptions do not qualify. App-store and other third-party billing is excluded. You may cancel online and request a refund within 60 days of being charged. Subsequent annual renewal payments do not qualify for a full refund. A free-trial signup date starts the 60 days.
- **Pausing:** No pause option is documented in Aura service terms, refund policy, or identity-theft-protection pages.
- **Downgrading:** Aura documents plan switching only if it allows a switch, with email confirmation. Cancellation stays active until the end of the current billing cycle. No free plan after cancel is documented.
- **Account data:** Canceling the membership does not by itself delete personal data. Aura's privacy policy says it generally retains personal data as needed to provide the services, as specified in product notices, or for as long as you have an account, and may retain data for legal claims. A separate deletion request is available through Aura's privacy request process.

## At a glance

- Cancellation fee: None
- Refund window: 60 days on eligible annual web plans
- Effective: End of paid period
- Free plan after: No

## FAQ

**Does canceling Aura end protection immediately?**

No. The subscription remains active only until the end of the current billing cycle.

**Can I get an Aura refund?**

Eligible annual web or support purchases have a 60-day money-back guarantee. Monthly plans do not. Later annual renewals do not get a full refund. App store purchases are excluded.

**Can I pause Aura?**

No pause option is documented.

**Does canceling delete my Aura data?**

No. Deletion is a separate privacy request.

**Where do I cancel an App Store or Google Play Aura plan?**

Use Apple or Google Play subscription settings. The 60-day web refund does not apply to those purchases.

## Official sources

- [Aura Identity Theft Protection](https://www.aura.com/identity-theft-protection) (checked 2026-08-31)
- [Aura License and Terms of Service](https://www.aura.com/legal/service-terms) (checked 2026-08-31)
- [Aura 60-day Money-Back Guarantee](https://www.aura.com/legal/refund-policy) (checked 2026-08-31)
- [Canceling Your Aura Subscription (Web Purchase)](https://help.aura.com/s/article/cancel-subscription-online) (checked 2026-08-31)
- [Aura Privacy Policy](https://www.aura.com/legal/privacy-policy) (checked 2026-08-31)
- [If you want to cancel a subscription from Apple](https://support.apple.com/en-us/118428) (checked 2026-08-31)
- [Cancel, pause, or change a subscription on Google Play](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-31)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/aura.json