# How to cancel Augment Code

Send written non-renewal notice for Augment Code to support@augmentcode.com at least 30 days before the current term expires. Allow about 5 minutes and keep the received confirmation. Augment states that fees are non-refundable, so ordinary cancellation does not return unused prepaid time.

AI software development platform with codebase context, agents and team workflows.

- Category: AI coding tools
- Entry plan: Business at $100 / month
- Billed via: web, invoice
- Difficulty: Hard (9.4 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://www.augmentcode.com/legal/community-terms-of-service
- Manually verified on 14 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/augment-code

## Cancel in a web browser

> The reviewed Terms document written notice to support@augmentcode.com.

1. **Check the current term** Open the Augment billing details or order form and note the subscription end and renewal dates.
2. **Send written non-renewal notice** Email support@augmentcode.com at least 30 days before the current term expires and identify the account and plan.
3. **Ask for the final access date** Request written confirmation that automatic renewal is off and ask Augment to confirm the last day of service.
4. **Keep the record** Save the sent email and confirmation with the subscription documents.

> **Warning:** Send it at least 30 days before the term expires.

## Cancel a team plan

> An order form can override the standard renewal terms.

1. **Use the billing owner** Have the workspace owner or authorized billing contact send the non-renewal notice.
2. **Check the order form** Enterprise customers should follow any different notice address or deadline in the signed order form.

## Refunds, pausing, downgrades and your data

- **Refunds:** Augment's Community Terms state that fees are non-refundable. No ordinary unused-time refund is documented.
- **Pausing:** No customer-controlled subscription pause is documented in the official pricing or Community Terms pages reviewed.
- **Downgrading:** Augment does not document a self-service downgrade path between Business and Enterprise. Ask support before the renewal cutoff if a smaller arrangement is needed.
- **Account data:** Augment retains personal data as needed to provide the service, meet legal obligations, resolve disputes and enforce agreements, then deletes or anonymizes it. Privacy requests can be sent to privacy@augmentcode.com.

## At a glance

- Cancellation fee: None documented
- Refund window: No refunds
- Effective: End of current term
- Notice: At least 30 days

## FAQ

**How early must Augment Code be cancelled?**

Send written non-renewal notice at least 30 days before the current term expires, unless the order form sets different terms.

**Where do I send the Augment cancellation?**

The Community Terms list support@augmentcode.com for notices. Ask for confirmation and keep it.

**Does Augment refund unused time?**

No ordinary refund is documented. The Community Terms state that fees are non-refundable.

**Does cancelling delete Augment data?**

Not automatically. The Privacy Policy uses a purpose-based retention period, and deletion requests can be sent to privacy@augmentcode.com.

## Official sources

- [Augment Code pricing](https://www.augmentcode.com/pricing) (checked 2026-08-14)
- [Augment Community Terms of Service](https://www.augmentcode.com/legal/community-terms-of-service) (checked 2026-08-14)
- [Augment Privacy Policy](https://www.augmentcode.com/legal/privacy-policy) (checked 2026-08-14)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/augment-code.json